Customer Relations Specialist

Thomson Fuels is seeking a motivated and customer-focused Customer Relations Specialist to join our team. In this role, you will serve as a key point of contact for customers, providing high-quality support, resolving concerns, and ensuring a positive customer experience. We’re looking for someone with strong communication skills, a friendly and energetic attitude, and the ability to thrive in a fast-paced environment. Benefits offered.

Key Responsibilities :

• Manage high daily call volume with professionalism and efficiency.
• Assist customers with inquiries, service requests, and account needs.
• Resolve customer conflicts or issues with patience, clarity, and sound judgment.
• Maintain accurate records of customer interactions and follow-up actions.
• Collaborate with internal teams to ensure seamless customer service.
• Represent Thomson Fuels in a positive and helpful manner at all times.

Qualifications :