Program Manager

Turn

At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People, Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.

Job Summary

Overall program management including contract outcomes, leadership and supervision, clinical operations, training, fiscal and billing controls, EHR, workplace safety, and policies & procedures.

Responsibilities

Reasonable accommodation may be made for individuals with disabilities to perform essential job functions.

• Oversee direct services, ensuring quality care, and highest professional standards.
• Supervise accurate data collection and reporting. Ensure peer review and monitoring of client charts.
• Ensure staff complete timely documentation and meet minimum requirements for direct client billable services as contractually required.
• Manage billing expectations and deliverables. Understand budget and review monthly operating statement to ensure financial integrity.
• Maintain positive morale and staff cohesion as evidenced by maintaining a cooperative attitude, flexibility, and effective communication and interpersonal skills.
• Respond quickly and appropriately to emergencies and crisis intervention.
• Timely recruitment and retention of qualified candidates. Provide regular supervision, consistent feedback, and ongoing support. Develop team comradery and excellent communication.
• Liaison with funder(s) and community meetings / committees.
• Maintain confidentiality of client's care.
• Facilitate scheduled program meetings. Document agenda and attendance accordingly.
• Other relevant duties as assigned.

Qualifications

Physical Requirements

Seeing Hearing

Speaking Stooping / Bending

Working in cramped spaces Moving around facility

Moving between offices / clients Driving light errands

Climbing Lifting / carrying heavy items

Driving in the course of job duties Using hands / fingers

Pushing / pulling / dragging items Standing for long periods

Sitting for long periods Working outside / underground

Other Duties

This job description isn't a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities and activities may change at any time with or without notice.

TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).