Operations ManagerBradley Professional, A Division of the Bradley Group • Milwaukee, WI, US
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Operations Manager
Bradley Professional, A Division of the Bradley Group • Milwaukee, WI, US
2 days ago
Job type
- Full-time
Job descriptionManage highly complex projects from initiation to completion, ensuring delivery on time, scope, and budget Define goals and deliverables, ensuring alignment with client expectations. Conduct ongoing project business reviews, including resource allocation, financial delivery, and customer satisfaction Support Solutions propositions during the offer phase, assessing feasibility and execution terms. Oversee and set strategy for process improvements, SOP implementation, and cost efficiency Ensure proper planning through Sales, Inventory & Operations Planning (SIOP) Develop training programs for the team (including CTL). Minimum 5 years' experience in Operations and / or Project Management , with exposure to Customer Service or Technical Support functions. Proven track record in leading teams and managing complex projects Strong financial acumen and ability to manage project / business budgets. Excellent communication skills (oral and written), with ability to interact with clients, internal teams, and external stakeholders. Solid technical knowledge in Controls / HVAC systems, networking (LAN / WAN, routing, TCP / IP, wireless) is a plus.
The Operations & Project Delivery Manager plays a pivotal role in leading complex projects, managing the Operations area, and fostering strong client relationships
The position incorporates the responsibilities of Operations, Solutions Proposition & Project Delivery, and Customer Service / Tech Support, ensuring efficient execution, financial excellence, and high customer satisfaction
- This role leads and develops a multidisciplinary team (Project Professional, Engineering, PDI, After Sales & Technical Support), guiding them toward operational excellence and continuous improvement. The Manager also acts as the main point of escalation for clients and staff , ensuring timely resolution of issues, seamless project delivery, and alignment with business goals.
Key Responsibilities
Project & Operations Management
Qualifications
Associate Degree (A.A.) or equivalent; Bachelor's preferred.
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Operation Manager • Milwaukee, WI, US
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