Senior Program Manager, Experiential Content and Strategy, Global Executive Marketing

AWS Global Executive Marketing is looking for a storyteller who can transform complex technology narratives into immersive experiences. As our Experiential Marketing Content Strategist, you'll craft compelling stories that bring cloud and AI innovations to life through interactive experiences and demonstrations in our Executive Briefing Centers and beyond. Your mission is to make technology tangible, turning abstract concepts into real-world demonstrations that resonate with executive customers.

This role sits at the intersection of strategic storytelling and operational excellence. You'll orchestrate the full lifecycle - from strategy and development to implementation and measurement - while managing multiple stakeholder relationships across AWS's ecosystem. Working with global teams, you'll build and maintain a unified strategy that aligns with AWS's business objectives and messaging while delivering memorable customer moments. Success requires equal parts creative vision and execution. The role demands strong project management capabilities to track activations and manage vendor relationships, while continuously evaluating and optimizing program effectiveness through structured feedback.

Key job responsibilities

Key job responsibilities

• Develop, curate, and unify innovative storytelling approaches that translate complex technology solutions into engaging, interactive activations in customer-facing spaces for C-suite executives and decision-makers
• Craft personalized experience journeys for different customer profiles, ensuring industry-contextualized experiences tailored to specific business needs and interests
• Design and oversee the creation of scalable assets including videos, animations, and interactive displays, and hands-on showcases
• Define and manage the workflow process for content production and lifecycle management for customer-facing spaces, including a global content calendar
• Collaborate with subject matter experts to identify key messaging and create narratives that highlight our products' unique value propositions and make activation recommendations accordingly
• Establish and manage evaluation mechanisms to continuously assess and improve the effectiveness of experiences based on feedback and insights
• Identify and own relationships with creative vendors tasked with turning vision into physical activations, along with contracts and budgets
• Provide strategic recommendations regarding integration opportunities
• Stay current with emerging technologies and storytelling techniques to keep our EBC experiences impactful

A day in the life

About the team

This role is part of Global Executive Marketing (GEM), the heartbeat of AWS's executive customer marketing. GEM programs help architect the relationships between C-suite customers and AWS that help shape the future of cloud computing and AI. Every day brings a new challenge, a chance to innovate, and an opportunity to influence decision-maker customers.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $112,800 / year in our lowest geographic market up to $186,500 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits. For more information, please visit https : / / www.aboutamazon.com / workplace / employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.