Financial Aid Specialist

PROFESSIONAL STAFF

FINANCIAL AID SPECIALIST

Number of Openings : 1

Institution : Cleveland State Community College

Department : Financial Aid

Reports to : Assistant Director of Financial Aid

Campus Location : Cleveland, Tennessee

Salary Range : $39,424-$49,280

Position Status : Exempt / Full-Time

Moving Allowance : N / A

Cleveland State Community College is a comprehensive, two-year post-secondary institution, located in Cleveland, Tennessee. Cleveland State is committed to providing open access and quality education to all students. A Tennessee Board of Regents institution, Cleveland State is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). At Cleveland State, our mission is to build strong minds, careers and communities through exceptional teaching and learning, workforce development and service. We wish to hire individuals with similar values who can help us accomplish those goals.

Special Instructions to Applicants :

To be considered for a position at Cleveland State, you must complete an online application. Your skills, abilities, qualifications, and years of experience will be evaluated solely based on the information provided in your application. Any work experience not included will not be considered for meeting the minimum requirements or determining compensation for the position.

Please note the following :

• Attaching a resume does not substitute for completion of the application form.
• Part-time work experience is calculated at 50% of full-time experience.

JOB SUMMARY

The Financial Aid Specialist ensures accurate administration, management, and data collection for federal, state, and institutional programs and other financial aid related requirements in compliance with respective regulations for federal and state funding. The Financial Aid Specialist provides up-to-date subject matter expertise in all aid programs and other requirements to internal and external stakeholders in support of Cleveland State's enrollment objectives and mission.

MINIMUM REQUIREMENTS / QUALIFICIATIONS

ESSENTIAL JOB FUNCTIONS

Financial Aid Program Administration (30%)

Financial Aid Processing and Compliance (25%)

Communication and Collaboration (15%)

Training, Policy, and Development (15%)

System Administration and Process Improvement (10%)

Other Duties as Assigned (5%)

KNOWLEDGE, SKILLS AND RESPONSIBILITIES

WORK ACTIVITIES & EQUIPMENT

Work activities routinely involve the use of computers, scanners, and peripheral devices. Photocopy and other office machines are frequently used.

JOB LOCATION

This position is an on-site role located in the Student Center Financial Aid Office located on the main campus of Cleveland State Community College in Cleveland, Tennessee. Travel may be required within the college's 5-county service area including travel to attend state meetings, etc.

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Applicants may be subject to a background check and credit check.

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Cleveland State offers a comprehensive benefits package, including but not limited to the following :

If you are interested, click on the link to apply.

Applications can be assured full consideration if submitted by November 17, 2025.

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Human Resources Office

Telephone : 423-478-6203; FAX : 423-478-6257

Email : humanresources@clevelandstatecc.edu

Website : www.clevelandstatecc.edu

The following link will direct you to a reporting section of the college's website : How Do I Report