Manager, RRWB Wealth Accumulation (Retirement) Operations

Job Opportunity : Retirement Plan Operations Manager

Recruiting for this role ends on August 1, 2025. Work you'll do : This position is responsible for supporting Rewards, Recognition and Well-being (RRWB) in the management of Deloitte's US Wealth Accumulation program, consisting of 401(k) savings and profit-sharing defined contribution plans and cash balance defined benefit plans, with a focus on plan operations and compliance. Coordination with various internal and external stakeholder groups is important to this role's success. Specific responsibilities of this role will include :

• Supervise daily retirement plan operations in accordance with company guidelines and regulatory requirements. Ensure plans are administered appropriately, in accordance with applicable laws and regulations.
• Recommend opportunities for continuous improvement based on organizational objectives, stakeholder feedback, and knowledge of leading practices. Manage projects to implement continuous improvement across internal stakeholders and external vendors.
• Coordinate with third-party defined contribution recordkeeper to manage bi-weekly payroll processes, annual processes, invoice processing, quarterly SLAs, incident reporting, and day-to-day administration.
• Facilitate the coordination between HRIS operations, payroll, and the defined contribution recordkeeper to validate that the defined contribution plan contribution allocations are operating smoothly and accurately.
• Review and approve business and technical specifications for process and technology changes. Support the implementation and testing of systems and interfaces for new program features, particularly those that are required by new legislation.
• Manage and perform reconciliations, reports, and analyses for ongoing processes and special projects. Ensure accuracy of vendor interface files and system configuration and develop solutions to mitigate benefit administration issues.
• Manage and perform root cause analysis to identify and resolve data discrepancies and questions.
• Manage external outreach and escalations from individuals including stakeholders, defined benefit and defined contribution plan participants, and coordinate issue resolution across teams.
• Provide counseling to management, partners, principals, directors, employees, and retirees regarding provisions of existing / new benefits, policies and processes, as needed.
• Review and approve defined benefit plan lump sum and annuity payments / funding.
• Respond to internal and external audit requests.
• Manage tasks related to compliance with provisions of the Employee Retirement Income Security Act (ERISA), including the preparation of reports and filings required by federal and state agencies.
• Prepare and review presentations / recommendations for management consideration based on ongoing analysis of escalated cases and ongoing improvements in technology and processes; manage feedback in an effective and timely manner.

The individual selected for this role must have a basic knowledge of all pertinent federal and state regulations, filing and compliance requirements both adopted and pending affecting employee benefit programs, including ERISA, and DOL requirements. Individual must have the ability to handle confidential and sensitive information with appropriate discretion and work in a virtual team environment with a client service focus.

The Rewards, Recognition and Well-being (RRWB) Talent team guides the firm's mission of providing a distinctively Deloitte experience through comprehensive rewards that empower professionals to thrive mentally, physically, and financially - and live their purpose. The RRWB team listens to our leaders, our people, and the market to identify the best ways to pay, recognize, provide benefits, support well-being, and embolden strong psychological health and performance to deliver a valued talent experience.

Qualifications :

Information for applicants with a need for accommodation : https : / / www2.deloitte.com / us / en / pages / careers / articles / join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97600 - $179900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. EA_ExpHire All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.