Account Manager

Account Manager

The Account Manager at Enavate will be instrumental in driving existing account growth within a given vertical (e.g., Professional Services, Manufacturing + Distribution). The Account Manager will be responsible for developing long-term, value-added relationships with existing clients. They will focus on nurturing key relationships, understanding core business drivers and identifying opportunities to improve / upgrade their Microsoft ecosystem (e.g., Microsoft Dynamics, Business Central, and Azure). Account Managers will drive increases in client spend and satisfaction and manage the development and execution of incremental sales opportunities, projects, and renewals. They will also own renewals and conduct ongoing discovery with clients, identifying expansion opportunities and navigating relationship management, solutioning, negotiations, and contracting.

Reports to : Sales Leader

Location : Fargo, ND (On-site, Hybrid); Tampa, FL (On-site, Hybrid); US (Remote)

Key Responsibilities :

• Client Satisfaction : Own increases in client satisfaction within designated market vertical among mid-market accounts, ensuring projects are delivered well and achieve intended results
• Ongoing Client Support : Stay abreast of client needs, anticipating any challenges and proactively proposing relevant offerings to ensure ongoing engagement
• Sales Attainment : Craft and implement an annual sales strategy to drive increases in client spend. Lead the existing account sales process including conducting ongoing discovery, advocating for solutions and projects that fit client's long-term roadmap, and closing deals

Additional Responsibilities :

Here's What It Takes to Be Successful in This Role :