Customer Support Team LeadVirtualVocations • New York, New York, United States
Customer Support Team Lead
VirtualVocations • New York, New York, United States
30+ days ago
Job type
- Full-time
Job description
A company is looking for a Customer Support Team Lead.
Key Responsibilities
Oversee daily operations of the Customer Support team
Provide support and guidance to team members
Conduct one-on-one coaching sessions to enhance agent performance and skills
Required Qualifications
Proven experience in customer support or team management
Proficiency with Zendesk, Shipstation, or similar platforms
Ability to analyze data and identify trends for process improvement
Excellent English skills (B2-C1)
Create a job alert for this search
Lead Customer Support • New York, New York, United States
Related jobs
Team Leader-Mobile / Fixed Sites.This position is responsible for providing on-site management and direction for staff at both fixed sites and mobile drives.
Leads, develops, trains, mentors and provi...Show more
Retail Warehouse Lead - Product Support Lead.Are you hands-on, organized, and passionate about operational excellence? As a.
Retail Warehouse Lead - Product Support Lead.Bob's Discount Furniture, yo...Show more
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...Show more
Cell & Gene therapies to ensure our patients have the treatments they need to live longer, healthier lives.As a Team Leader, you will be responsible for ensuring operational efficiency, effective c...Show more
Construction Support Team Leader.How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and high...Show more At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...Show more 
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers.We serve more than 750 payers, including the top five national health plans, regional hea...Show more
Venn is a fast-growing technology company transforming the relationship between renters and multifamily operators.Our platform seamlessly connects every aspect of apartment livingrent payments, eve...Show more
Brooklyn, New York (In-Office).Pyle USA is a fast-growing consumer electronics brand with a strong presence on Amazon and other marketplaces.
We’re seeking a thoughtful, experienced, and hands...Show more
As a Store Associate, you’ll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best.
You’ll enhance the customer shopping experience by wo...Show more
Team Lead / Keyholder Associate.Our client, a leading retail organization specializing in innovative consumer products, is seeking a motivated and dedicated Team Lead / Keyholder Associate to join th...Show more
Proxymity Client Services Team Member.Proxymity is a pioneering investor communications platform.Our unique, cutting-edge solutions connect global listed companies with their shareholders, via thei...Show more
Lead Product Manager, AI-Driven Customer Support.Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience.
It's hard to believe that it's 2025 and ...Show more
The Client Support Specialist is responsible for answering incoming customer inquiries, solving customer issues, and escalating cases to tier two teams or management when necessary.They handle case...Show more
Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...Show more
EMEA (Applications from outside EMEA will be automatically discarded).Qdrant is an Open-Source Vector Database : .We help businesses harness modern AI technologies by providing state-of-the-art neura...Show more
American Institute for Foreign Study Inc - Stamford, CT.Please submit your application using this link : .Do not use the Apply Now button on Indeed!.
Incomplete applications will not be considered.Cla...Show more
Provide leadership and guidance to team members to achieve performance targets.Monitor and evaluate team performance, providing regular feedback and coaching.
Collaborate with other departments to e...Show more
Team Leader-Mobile / Fixed Sites
New York Blood Center • Rye, NY, United States
Full-time
Last updated: 30+ days ago • Promoted
Retail Warehouse Lead - Product Support Lead
Bob's Discount Furniture • Totowa, NJ, United States
Full-time
Last updated: 30+ days ago • Promoted
Support Lead Part Time
Five Below • Stamford, CT, US
Part-time
Last updated: 30+ days ago • Promoted
E2E Team Lead Planning
Novartis Group Companies • Morris Plains, NJ, United States
Full-time
Last updated: 30+ days ago • Promoted
Construction Support Team Leader
Provident Bank • Newark, NJ, US
Full-time
Last updated: 30+ days ago • Promoted
Support Lead Full Time
Five Below • Staten Island, NY, US
Full-time
Last updated: 17 hours ago • Promoted • New!
Technical Support Engineer
Zelis Healthcare, LLC • Morristown, NJ, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Support Lead
venncity • New York, NY, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Experience Team Lead
Pyle USA • New York, NY, US
Full-time
Last updated: 30+ days ago • Promoted
Aldi Team Helper
Aldi Inc. • West Long Branch, NJ, United States
Full-time
Last updated: 30+ days ago • Promoted
Team Lead / Keyholder Associate
New Jersey Staffing • Paramus, NJ, US
Full-time
Last updated: 3 days ago • Promoted
Client Service Team Lead
Proxymity • New York, NY, US
Full-time
Last updated: 10 days ago • Promoted
Lead Product Manager, AI-Driven Customer Support
Flex • New York, NY, US
Full-time
Last updated: 30+ days ago • Promoted
Client Support Specialist
eMoney Advisor • Stamford, CT, United States
Full-time
Last updated: 30+ days ago • Promoted
Team Lead
Tempur Sealy • Paramus, NJ, United States
Full-time
Last updated: 10 days ago • Promoted
Senior Customer Support Engineer (EMEA-Based Candidates Only)
Qdrant • New York, United States
Remote
Full-time
Quick Apply
Last updated: 30+ days ago
Claim and Customer Support Specialist
American Institute For Foreign Study • Stamford, CT, United States
Full-time
Last updated: 8 days ago • Promoted
Team Lead
Topgolf • Edison, NJ, US
Full-time
Last updated: 30+ days ago • Promoted