Technical Account Manager

A company is looking for a Technical Account Manager - Enterprise.

Key Responsibilities

Collaborate with tech-savvy FinTech customers to leverage Plaid for their business goals

Own post-sales technical strategy and align customer roadmaps with Plaid's offerings

Serve as the escalation point for technical incidents and track customer integration health

Qualifications

7+ years in a client-facing, technology-focused role, preferably with enterprise customers

Experience managing customer relationships and executing technical strategies

Deep understanding of APIs, databases, and system architectures

Self-starter with strong troubleshooting skills for complex issues

Ability to collaborate cross-functionally and influence processes to meet goals