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General Manager | Hot Chi Downtown (10 / 2025)

General Manager | Hot Chi Downtown (10 / 2025)

Cedars - Mediterranean RestaurantChicago, IL, United States
1 day ago
Job type
  • Full-time
Job description

General Manager – Hot Chi (Downtown Food Halls)

Locations :

  • The Sterling Food Hall, 125 S Clark st, Chicago, IL
  • The Old Post Office, 433 W Van Buren St, Chicago, IL

Compensation & Benefits :

  • Salary : $60,000 – $67,000 per year
  • Quarterly bonus : up to 10% of base pay, driven by :

    • Financial performance (labor, COGS, EBITDA)

  • Customer service scores (Google, Yelp, 3rd-party delivery ratings)
  • Health stipend
  • 2 weeks PTO
  • 45-hour workweek, no weekends, no late nights, closed most major holidays

    • Target Start Date : Before November 1st

    About the Role

    Hot Chi is looking for a motivated General Manager to oversee our two downtown Chicago food hall locations. This is a rare multi-unit GM role in the restaurant industry with some of the best work-life balance you’ll find : both locations are closed on weekends, evenings, and most holidays.

    You’ll lead from the front—working the line with your crew during the busy lunch rush, then pivoting to handle administrative and operational responsibilities in the afternoons. You’ll report directly to one of the owners, who also serves as District Leader.

    This is not a rebuild project : you’ll be stepping into a strong team of 8+ employees who have been with us for 2+ years . Success in this role comes down to accountability, organization, and leading by example.

    Responsibilities

  • Lead daily operations across two food hall locations
  • Be on the line during service, ensuring speed, quality, and adherence to brand standards
  • Manage scheduling, inventory, and food costs
  • Monitor and drive performance in labor, COGS, and EBITDA
  • Train, coach, and hold team accountable to standards of service and performance
  • Track customer service metrics (Google, Yelp, 3rd-party delivery platforms) and use them to improve guest experience
  • Complete administrative tasks after lunch rush (reporting, payroll approvals, vendor communications, etc.)
  • Collaborate directly with ownership on strategy, performance goals, and improvements

    • What We’re Looking For

  • Proven experience as a restaurant GM or Assistant GM, ideally in a fast-casual or multi-unit environment
  • Strong organizational skills and attention to detail
  • Hands-on leadership style—comfortable jumping in on the line when needed
  • Ability to balance operations and administrative work efficiently
  • Track record of accountability, financial discipline, and customer service leadership

    • Training

  • 4-week training program to ensure full readiness before taking full ownership of both locations

    • If you’re ready for a rare GM opportunity with consistent hours, no weekends, and no late nights —while still leading a high-performing team in a fast-paced environment—Hot Chi is the place for you.

    Apply today and join us before November 1st!

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    General Manager • Chicago, IL, United States