Help Desk Support SpecialistUniversity Health • San Antonio, TX, United States
Help Desk Support Specialist
University Health • San Antonio, TX, United States
16 hours ago
Job type
- Full-time
Job description
POSITION SUMMARY / RESPONSIBILITIES
Responds to all trouble calls concerning on-line service, network or end-user related problems. Provides an interface for end-users seeking assistance. Documents problem calls and either solves or ensures timely escalation to appropriate support level. Promotes the Health System's Guest Relations Policy.
EDUCATION / EXPERIENCE
Associates degree or equivalent experience is preferred. Specialized courses in Information Services are preferred.
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Help Desk Support • San Antonio, TX, United States
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