Director of Banquets - Santa Clara Convention Center

Director Of Banquets

Shape the standard for exceptional events in the heart of Silicon Valley. As Director of Banquets at the Santa Clara Convention Center, you will lead the strategic planning, execution, and continuous improvement of all banquet operations. From high-profile galas to large-scale conventions, you will oversee every detailensuring consistency, excellence, and innovation in service delivery. With a deep understanding of large-event logistics, you'll manage a high-performing banquet team while collaborating closely with sales, culinary, and operations to drive memorable guest experiences and maximize revenue.

Key Responsibilities :

• Provide strategic leadership and vision for all banquet operations across multiple event spaces
• Lead, mentor, and develop banquet managers, captains, and service teams to deliver high-touch service and operational excellence
• Partner with sales and culinary teams to ensure seamless planning and execution of events
• Oversee scheduling, labor forecasting, and cost control to align with event needs and budget goals
• Monitor event execution, guest satisfaction, and post-event feedback to drive continuous improvement
• Maintain compliance with all health, safety, and alcohol service regulations
• Effectively manage union labor in accordance with collective bargaining agreements, ensuring compliance and productive working relationships
• Create and implement SOPs and training programs to uphold brand standards and consistency
• Drive revenue growth by optimizing banquet services, menus, and upselling opportunities
• Serve as the primary liaison for high-profile clients and VIP events
• Analyze performance metrics and implement operational improvements as needed

Preferred Qualifications :

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.