Talent.com
Patient Service Representative

Patient Service Representative

Whitman Hospital and Medical CenterColfax, WA, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Patient Service Representative

Rewarding career. Competitive salary. Outstanding benefits.

The Patient Service Representative serves as a front desk representative. Duties include daily office activities and monitoring office procedures. This position resolves problems through collaboration with the director, manager and lead to ensure smooth operations.

Standard Expectations :

  • Promotes a Positive Working Environment : Conducts oneself in line with organization's mission, values and standards of behavior. Accepts change and challenges with a positive attitude. Consistently adheres to organizational policy.
  • Communicates Effectively : Builds relationships and works collaboratively with other staff. Provides timely operational updates to supervisor. Responds to communications in a timely manner.
  • Performs Duties Efficiently and Effectively : Follows procedures. Acts in compliance with applicable federal, state, and local regulations. Performs other duties as assigned.

Area of Responsibility :

Duties & Responsibilities :

Administrative / Greeter :

  • Instantly acknowledges patients as they enter the clinic by making eye contact and welcoming them to the clinic.
  • Provides information to patients and visitors and others making inquiries at the front desk.
  • Operates multiple phone line system per appropriate established procedures.
  • Provides phone coverage for duration of scheduled shift as assigned.
  • Performs general filing, scanning and typing as needed.
  • Schedule appointments as assigned.
  • Patient Accounts and Registration :

  • Upon initial contact, interviews patient or their representative, to obtain demographic and billing information.
  • Assists patients in completing the appropriate registration forms.
  • Verifies insurance coverage eligibility and ensures insurance information is entered properly in the system; including current insurance card.
  • Scanning :

  • Receives and digitizes daily files into appropriate folders.
  • Receives and digitizes patient documents into the electronic medical record system.
  • Assures integrity of the medical record by performing quality checks on scanned documents for proper entry and scanning.
  • Organizes the document images by indexing all scanned documents to proper locations within the electronic medical record.
  • Release of Information :

  • Uses knowledge of hospital policies to verify requests for copies.
  • Coordinates with Healthcare Information Management department to provide copies of patient medical records for release of information to outside agencies and / or external physicians.
  • Office Duties :

  • Keeping workspace tidy and free from clutter.
  • Ensure patient health information is always secure.
  • May be required to float to other departments or clinics for coverage.
  • Qualifications : Required :

  • Experience working in an office setting.
  • Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, and Outlook).
  • Preferred :

  • Experience working in a healthcare setting.
  • Two years patient service representative experience.
  • Associates Degree in business, communication, or other related field.
  • Work Environment and Physical Demands :

    The responsibilities of this role are carried out in a traditional office setting. Primarily stationary with occasional standing, walking, lifting, reaching carrying, kneeling, bending, stooping, pushing and pulling of objects weighing up to 20lbs. The position requires continuous finger dexterity and fine manipulation.

    The employee must demonstrate the ability to perform the essential functions of the position, with or without reasonable accommodation.

    Position Details : Hours per week : 40

    Employee Status : Regular Full Time

    Shift : Day Shift (United States of America)

    Pay Range : $20.00 - $35.00

    Compensation : New hires should expect to start at the lower end of the range; actual pay offered will vary based on years of experience.

    Employee Benefits :

    Our benefit package includes medical, dental, vision, life insurance, and retirement options (403(b) & 457). Medical insurance coverage begins on day one and is available to both full time and part time employees. Additionally, employees receive discounts on medical services provided by Whitman Hospital and Medical Clinics. Differentials apply for evening, night, and weekend shifts. Our unique PTO plan enables employees to increase their accrual with each year of service!

    Create a job alert for this search

    Patient Service Representative • Colfax, WA, US

    Related jobs
    • Promoted
    Travel Home Health RN

    Travel Home Health RN

    Ardor Health SolutionsPullman, WA, US
    Full-time
    Ardor Health Solutions is seeking a travel nurse RN Home Health for a travel nursing job in Pullman, Washington.Job Description & Requirements. Ardor Health Solutions is looking for a Home Healt...Show moreLast updated: 2 days ago
    • Promoted
    Locum Physician (MD / DO) - Emergency Medicine in Colfax, WA

    Locum Physician (MD / DO) - Emergency Medicine in Colfax, WA

    LocumJobsOnlineColfax, WA, US
    Full-time
    LocumJobsOnline is working with Weatherby Healthcare to find a qualified Emergency Medicine MD in Colfax, Washington, 99111!. Weatherby can help you build a custom career plan, with multiple positio...Show moreLast updated: 15 days ago
    • Promoted
    RN - Oncology

    RN - Oncology

    Providence Health and ServicesCheney, WA, US
    Part-time
    Sign-On Bonus for eligible positions and eligible rehires that meet required qualifications and conditions for payment.Providence nurses are not simply valued – they’re invaluable.You w...Show moreLast updated: 4 days ago
    • Promoted
    RN - CVOR

    RN - CVOR

    Providence Health and ServicesCheney, WA, US
    Full-time
    Up to $20,000 hiring bonus for eligible external hires that meet required qualifications and conditions for payment!.Registered Nurse (RN) - CVOR at Providence Sacred Heart Medical Center, Spokane,...Show moreLast updated: 4 days ago
    • Promoted
    RN Fellow - Cardiac Care Transplant

    RN Fellow - Cardiac Care Transplant

    Providence Health and ServicesCheney, WA, US
    Full-time
    Providence nurses are not simply valued – they’re invaluable.You will thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect....Show moreLast updated: 4 days ago
    • Promoted
    Caregiver Health Call Center RN

    Caregiver Health Call Center RN

    Providence Health and ServicesCheney, WA, US
    Full-time
    Providence is calling for Caregiver Health Call Center RN \.Spokane, WA for Full Time - Variable Shift and for On Call, Variable Shift. In promoting optimal health and well-being in Providence Saint...Show moreLast updated: 4 days ago
    • Promoted
    Physician Assistant (PA) - Hematology and Oncology - $150,000 to $160,000 per year in Pullman, WA

    Physician Assistant (PA) - Hematology and Oncology - $150,000 to $160,000 per year in Pullman, WA

    LocumJobsOnlinePullman, WA, US
    Full-time +1
    LocumJobsOnline is working with CompHealth to find a qualified Hematology and Oncology PA in Pullman, Washington, 99163!. A comprehensive Oncology group in the beautiful mountainous Pacific Northwes...Show moreLast updated: 30+ days ago
    • Promoted
    RN, Psych Adult

    RN, Psych Adult

    Providence Health and ServicesCheney, WA, US
    Part-time
    Providence is offering up to $20,000 Hiring Bonus for eligible external candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offer...Show moreLast updated: 4 days ago
    • Promoted
    Patient Experience Representative II

    Patient Experience Representative II

    MultiCareCheney, WA, US
    Full-time
    At MultiCare, we strive to offer a true sense of belonging for all our employees.Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe ...Show moreLast updated: 30+ days ago
    • Promoted
    Authorization Representative

    Authorization Representative

    Whitman Hospital and Medical CenterColfax, WA, US
    Full-time +1
    It's fun to work in a team where people truly BELIEVE in what they are doing!.The Authorizations Representative is responsible for verifying and obtaining insurance benefits information, coordinati...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USAMoscow, Idaho
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Registrar - Family Medicine Residency Center

    Patient Registrar - Family Medicine Residency Center

    Pullman Regional HospitalPullman, WA, US
    Full-time
    The base pay range for this position is $19.Hourly however, base pay offered may vary depending on job-related knowledge, skills, and experience. Work Schedule for this Position : Monday-Friday 8am-5...Show moreLast updated: 15 days ago
    • Promoted
    RN - Surgical Services Pre Op and Recovery

    RN - Surgical Services Pre Op and Recovery

    Providence Health and ServicesCheney, WA, US
    Full-time
    RN - Surgical Services, Providence Sacred Heart Medical Center, Spokane, WA.Providence is offering up to $15,000 Hiring Bonus for eligible external candidates who meet all conditions for payment - ...Show moreLast updated: 4 days ago
    • Promoted
    Clinic RN - Cardiology

    Clinic RN - Cardiology

    Providence Health and ServicesCheney, WA, US
    Full-time
    The Registered Nurse (RN) position is responsible for providing professional nursing care for clinic patients following established standards and practices. Assists providers and staff in coordinati...Show moreLast updated: 4 days ago
    • Promoted
    Member Service Representative ( Overnights)

    Member Service Representative ( Overnights)

    Planet FitnessPullman, WA, US
    Full-time
    Member Services Representative (Overnight).The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Plan...Show moreLast updated: 8 days ago
    • Promoted
    Authorizations Representative Lead

    Authorizations Representative Lead

    Whitman Hospital and Medical CenterColfax, WA, US
    Full-time +1
    The Authorization Lead serves as both a working authorizations representative and team lead within Patient Financial Services. This position is responsible for completing insurance verification, obt...Show moreLast updated: 14 days ago
    • Promoted
    Patient Services Representative

    Patient Services Representative

    Whitman Hospital and Medical CenterColfax, WA, US
    Full-time +1
    Patient Service Representative.It's fun to work in a team where people truly BELIEVE in what they are doing!.The Patient Service Representative serves as a front desk representative.Duties include ...Show moreLast updated: 30+ days ago
    • Promoted
    LEAD CPO / INSTRUCTOR (WELLNESS CENTER)

    LEAD CPO / INSTRUCTOR (WELLNESS CENTER)

    Marimn HealthPlummer, ID, US
    Full-time
    Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest in 2018, 2019, 2020, 2021, 2022 AND 2023 and Modern Healthcare's Family Friendliest Employer in 2020!....Show moreLast updated: 30+ days ago