Service Development Representative - Red Territory

Job Description

Job Description

Salary : 55k-65k

Freedom Behavioral Hospital of Monroe is seeking a dynamic community marketer to join our team! This job territory would cover the southern territory of Monroe, south of I-20, down to the Alexandria Area.

Freedom Behavioral Hospital is a 42-bed acute care facility providing specialized care for adults with their mental health and behavioral health needs. The hospital offers a wide range of services, including inpatient and outpatient care, as well as a variety of specialized programs and is a trusted resource for those seeking quality care and support.

Responsibilities :

• Manages all aspects of education and customer service for referral sources in an assigned geographic area to grow and maintain the customer relationship.
• Acts as a liaison between the source and hospital to obtain information in determining admission eligibility for patient referrals.
• Collects information from referring professional or facilities then meets with potential patients and conducts pre-admission screenings.
• Communicates results of the prescreening process and recommendations to the patient / family and referral source per company policy.
• Clearly articulates the services Freedom Behavioral provides.
• Assists facilities and families with placement alternatives if ineligible for admission.
• Provides leadership, support and guidance to referral sources and community resources to ensure customer service expectations are met.
• Regularly markets our services to current and prospective sources through community education and established strategic marketing plans to meet Departmental goals.
• The ultimate goal of this position is to improve overall community life for all mental health patients referred to the organization.

Qualifications :