Customer Service Representative - Remote

We’re looking for motivated individuals who want to build a meaningful career while working from home. This position is ideal for people who enjoy connecting with others, learning new skills, and being part of a professional and supportive team. In this role, you’ll be responsible for meeting virtually with members who have requested information about programs that help protect their families and financial stability. You’ll review their options, answer questions, and ensure each individual fully understands their coverage. Full training and mentorship are provided — no prior industry experience is required. What You’ll Do Conduct virtual consultations via Zoom or phone with members who have requested program information Explain available options clearly and answer any questions in a professional, supportive manner Assist clients with completing simple digital applications and maintaining accurate records Manage inbound and outbound communication to confirm appointments and follow up with members Report daily activities and maintain organized client notes Participate in team workshops, mentorship sessions, and skill development meetings Contribute to a positive team environment focused on integrity and growth What You’ll Receive Complete training and one-on-one mentorship to ensure long-term success Remote work flexibility with the ability to create your own schedule Weekly pay structure with consistent income Health and wellness benefits available after the introductory period Advancement opportunities into leadership and management roles Recognition programs and incentives for excellence and reliability Supportive team culture that values transparency, accountability, and purpose Qualifications Strong communication and interpersonal skills Reliable, organized, and detail-oriented Comfortable using Zoom, email, and basic computer applications Ability to work independently in a remote setting Minimum age of 18 and possession of a high school diploma or equivalent Prior experience in administrative, client-facing, or service-related roles is an asset but not required Additional Information All interviews and training sessions are conducted virtually for your convenience and safety. This role provides an excellent opportunity for individuals seeking flexibility, stability, and meaningful work that directly impacts families across North America. If you’re ready to join a team that values growth, professionalism, and service, apply today to learn more about this remote opportunity.