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Warehouse Administrator
Warehouse AdministratorForward Air • Union City, CA, US
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Warehouse Administrator

Warehouse Administrator

Forward Air • Union City, CA, US
22 days ago
Job type
  • Full-time
Job description

Warehouse Administrator (3PL Operations)

Compensation: $24.00 per hour

Position Summary: The Warehouse Administrator supports daily third-party logistics (3PL) warehouse operations by managing administrative processes, inventory records, and client-specific documentation. This role ensures accurate transaction processing, compliance with service level agreements (SLAs), and effective communication between warehouse operations, transportation partners, and customer accounts in a fast-paced, multi-client environment.

Core Responsibilities

  • Maintain accurate inventory, order, and shipment records across multiple client accounts.
  • Process inbound and outbound orders, ASN documentation, BOLs, and shipping confirmations in accordance with client requirements.
  • Support daily shipping activities using common carriers, integrators, and freight forwarders while meeting client cut-off times.
  • Coordinate with operations, transportation, and customer service teams to ensure SLA adherence.
  • Track inventory discrepancies, damages, and shortages; escalate and document findings per client SOPs.
  • Prepare and distribute client-specific reports including inventory accuracy, shipment status, and throughput metrics.
  • Assist with scheduling inbound deliveries and outbound shipments to maximize dock and labor utilization.
  • Ensure compliance with company policies, client SOPs, OSHA safety standards, and quality requirements.
  • Provide administrative support to warehouse staff including data entry, filing, and operational correspondence.
  • Monitor warehouse supplies and administrative materials; coordinate replenishment and maintenance requests.
  • Identify administrative process gaps and support continuous improvement initiatives.
  • Perform other duties as assigned.

Systems & Tools

  • Warehouse Management System (WMS) experience required (e.g., SAP or comparable 3PL WMS)
  • RF scanners and barcode systems
  • Microsoft Office Suite (Excel reporting, Outlook communication)

Qualifications

  • High school diploma or equivalent required; Associate's or Bachelor's degree in Logistics, Supply Chain, or a related field preferred.
  • Minimum of 2 years of experience in a 3PL, warehouse administration, or logistics support role.
  • Strong understanding of inventory control, shipping documentation, and warehouse workflows.
  • Ability to manage multiple client priorities in a fast-paced, deadline-driven environment.
  • Strong organizational, communication, and problem-solving skills.

Preferred Qualifications

  • Experience supporting multiple client accounts in a 3PL environment
  • Forklift, reach truck, or order picker experience
  • Familiarity with client reporting requirements

Key Success Factors

  • High attention to detail and data accuracy
  • Strong time management and prioritization skills
  • Ability to communicate effectively across operations, transportation, and customer teams
  • Commitment to safety, quality, and continuous improvement

Forward Air is an Equal Opportunity employer.

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Warehouse Administrator • Union City, CA, US

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