Promo Sales Associate

Sales Associate

Reports To : Senior Director, Promo Department

FLSA Status : Exempt

Department : Promotional Products

Location : Lahlouh, Inc. (Burlingame, CA) / Remote

Job Description : Promo Sales Associate

Position Summary : Handles a variety of projects in a fast-paced environment. This role collaborates directly with clients and Print Account Executive partners to create solutions that meet client goals, target specific audiences, reflect corporate values, and align with their brand. Success in this position requires strong customer service skills, excellent communication (both written and verbal), keen attention to detail, and a positive, proactive attitude.

Core Responsibilities :

• Respond to client inquiries about promotional products and assist with their requests.
• Use your understanding of clients' branding needs to create visual presentations that highlight tailored solutions.
• Provide outstanding service to clients, vendors, and team members by ensuring clear communication and smooth processes.
• Work with vendors and suppliers daily to manage product information, orders, and updates.
• Participate in offsite client events or industry trade shows and attend internal meetings on new products.
• Foster and create partnerships with our suppliers.

Skills / Qualifications :