Front Desk Coordinator

Job Description

Job Description

We’re making great healthcare easy for all. Will you join our team?

Delivering great healthcare begins with you. That’s because our Medical Receptionists and Front Desk Specialists are an integral part of the vybe urgent care team! This is an exciting position for the right candidate in an Urgent Care environment. You will professionally and courteously answer inbound calls, make outbound calls to patients and assist with greeting patients and visitors.

Must have strong customer service skills with healthcare experience strongly preferred. Must be able to work in a fast-paced environment with the ability to multitask. We are looking for candidates who are genuinely excited to help others. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve issues. Regular interaction and collaboration with Center Managers and other members of the vybe urgent care team is essential

Key Responsibilities – your typical day

• Answer high volume of incoming calls in a prompt and courteous manner with a positive attitude to help the patients.
• Make outbound phone calls including following up on patient voicemails.
• Provide patients with accurate and complete information by utilizing EMR (Athena) with knowledge and confidence.
• Greet patients and visitors courteously and professionally, demonstrating caring, compassion and empathy in meeting their needs.

Qualifications

Get to know vybe

We believe everyone deserves great care, delivered with warmth and kindness in a safe, clean setting. The work is sometimes challenging but our team also finds it incredibly rewarding. We learn from each other along the way, and this encourages your growth and success. We’ll show you every day we’re glad you’re part of our team. vybe offers a competitive salary and benefits package, plus extra perks that support you as you do the most meaningful work of your career.

Ready to make a difference? Good, we are too!

Grow your career as part of a caring team!

We share your values!

Ready to join our team?

Please fill out our initial  3-minute mobile-friendly application  so that we can review your information. We look forward to meeting you!

vybe urgent care is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.