Compensation Pay Range:
$10.70 - $16.70
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Work with installers/professional customers to develop sales relationships.
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
Ensure delivery vehicles are serviced and maintained according to company standards.
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
Ensures customers' new core and warranty returns are picked up and credited in a timely manner.
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
Assist on front counter as needed and, on the retail counter as needed.
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
Assist with customer labor claims, making sure they are processed quickly and efficiently.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong background in mechanics.
Above average communication skills.
Desired:
Hands-on knowledge of automotive repairs.
ASE Certification.
Fluency in multiple languages (Spanish is highly desired).
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Installer Service Specialist • Cleveland, OH, United States
We turn complex home improvement projects and endless to-dos into achievements.With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-...Show more
Do you enjoy seeing the fruit of your labor come to life? Whether you’re an experienced HVAC Installation Professional or want to become one, we have an immediate opening for you as an HVAC Install...Show more
The Mid-Level Analytical Engineer independently performs stress analysis, creep and fatigue evaluations, and fracture mechanics assessments for heavy equipment within the power generation and energ...Show more
We are seeking motivated Service Technicians of various skill levels with a problem-solving mentality.Service Technicians are responsible for diagnosing issues and performing standard general repai...Show more
Pay Rate: $20 to $25 per Hour Shift: 2nd Shift is from 3:30 - Midnight Summary: The MRO Repair Technician is responsible for the repair and overhaul of main engine fuel pumps, boost pumps, and othe...Show more
CREATING COMFORT FOR YOUR FAMILY SINCE 1996.Yellowstone Local is proud to represent Forquer Heating & Air Conditioning, an industry leader in residential HVAC services.If you are a skilled HVAC pro...Show more
Babcock & Wilcox is looking for a Laborer (Service Center Specialist 1 T1) to ship/stock/receive and assist with various assembly/disassembly and rebuild tasks in our Copley Service Center location...Show more
At Trane Technologies TM At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation th...Show more
Our team is growing, and we currently have an immediate opening for a.Participate in activities supporting the successful implementation and maintenance of the quality management system (QMS) in co...Show more
INITIAL SUCCESS OR TOTAL FAILURE.Americans celebrate fireworks on the 4th of July.The other 364 days, Navy EOD-the Navy's elite bomb squad-is working to prevent the ones that aren't for show.Armed ...Show more
National Power, LLC is seeking a safety-conscious Level 4 DC Installer to join our critical infrastructure team.The DC Installer is responsible for leading in the installation, maintenance, and tes...Show more
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more
Senior Analysts serve as technical leads on complex life assessment, failure investigation, and design projects.Senior staff members are responsible for ensuring technical excellence, strengthening...Show more
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!.Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion.We are a world leader in solving complex waterproofing a...Show more
Lancesoft is seeking an experienced Surgical Tech - Certified for an exciting Travel Allied job in Euclid, OH.Shift: 5x8 hr days Start Date: ASAP Duration: 13 weeks Pay: $2050 / Week.Minimum of 18 ...Show more
Certified Surgical Technologist.AlliedTravelCareers is working with Moab Healthcare to find a qualified CST in Ohio!.Day Shift Mon-Fri 4x10 hour shifts 7am-5:30pm and 1 late shift a week has to sta...Show more
Jump on board this great opportunity to be part of our top-notch team! Take advantage of the tremendous career opportunity created by Glass Doctor of Cleveland's rapid growth.Benefits of advancing ...Show more
Under direct supervision, the Service Technician repairs, services, and builds standard and custom systems for hydraulic, fluid power, electrical, and mechanical systems.Disassembles, cleans, and i...Show more
