VIP Manager

A company is looking for a VIP Manager in the iGaming sector.

Key Responsibilities

Develop and manage long-term relationships with high-value players, ensuring personalized incentives and maximizing engagement

Identify, onboard, and nurture emerging VIPs through data-driven segmentation and targeted outreach campaigns

Collaborate with marketing, product, and operations teams to design and deliver tailored promotions and experiences for VIP players

Required Qualifications

3+ years of experience in VIP management, player relations, or account management within iGaming or luxury customer environments

Proven track record in building strong relationships with high-value customers and delivering personalized service

Strong understanding of iGaming operations, player behavior, and responsible gaming principles

Experience with CRM and analytics tools to track player performance and campaign effectiveness

Collaborative approach with the ability to operate autonomously while partnering cross-functionally