Operations And Reliability Excellence Program Manager
At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.
Federal Buildings and Infrastructure team is looking for a dynamic and inspirational leader to serve as a Part Time Operations and Reliability Excellence Program Manager. Reporting to the Advisory Solutions Director of Operations for Federal B&I Operations, the Operations and Reliability Excellence Program Manager leads initiatives to optimize operational performance, enhance reliability, and drive continuous improvement across critical systems and processes for our clients. Responsibilities include :
Develop and lead operational excellence and reliability programs aligned with organizational goals
Establish performance metrics, dashboards, and reporting systems to monitor progress and impact
Collaborate with cross-functional teams to embed continuous improvement culture
Partner with client maintenance and engineering teams to optimize asset lifecycle performance
Assist in the recruitment and hiring of talent in coordination with broader Advisory Solutions practice
Effectively use and promote e3 to counsel, train, develop, and celebrate our current employees
Promotion of Inclusion and Diversity standards and initiatives
Exemplify and lead the Jacobs Culture of Caring
Coordinate with delivery teams and Portfolio Leadership (Directors and MOPs) around project and program requirements
Work with the Director of Projects to ensure proper risk mitigation measures are in place throughout all project lifecycles
Collaborate with our Sales Team to provide operational support for growth initiatives and proposal development
The candidate must have exceptional leadership skills and a strategic focus with the ability to continue to grow the planning practice within the Federal arena.
Demonstrated passion for leadership along with proven capability and skills
Thorough endorsement of innovation, solutions and technology
Demonstrated inspirational and inclusive leadership skills and capability
Bachelor's degree in a related field
Certification in the maintenance and reliability area of expertise Maintenance and Reliability Professional (CMRP) and Certified Reliability Leader (CRL) is preferred
15 years of progressive experience IN operations, reliability, or program management within critical infrastructure or facilities
Task Order management, project delivery methods, and client relationship building is required
Ability to lead a multi-cultural team, advance an environment of Inclusion & Diversity
United States Citizenship required
Excellent verbal and written communication skills as well as interpersonal / relational skills
Self-starter and leader capable of selling and executing work.
Team player with demonstrated experience in building and growing teams, able to foster the respect of peers and subordinates as well as interface with other offices and lines of business.
Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried / exempt employees, seven paid holidays, one floating holiday, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.
The base salary range for this position is $220,000.00 to $332,640.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on October 30, 2025. This position will be open for at least 3 days.
At Jacobs, we're partnering across the globe to create the best project outcomes by maximizing the design, digital technology, and support capabilities of our Global Integrated Delivery (GID) teammates. By joining Jacobs, you'll commit to supporting and engaging with these teams, as we work to build a company like no other.
We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices / projects and remote locations enabling them to deliver their best work.
Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
Locations : City : Boston
State : Massachusetts
Country : United States
Operation Manager • Boston, MA, US