Optical Provider Relations Coordinator

A company is looking for a Provider Relations Coordinator - Optical.

Key Responsibilities

Provide outstanding service and support to providers and labs, addressing inquiries and issues

Educate providers on VBA systems, policies, and procedures while maintaining accurate provider information

Process applications and contracts for network participation, ensuring compliance with HIPAA regulations

Required Qualifications

Associate's degree or equivalent work experience; Bachelor's degree preferred

2-4 years of full-time experience in an optician role or optical provider relations

Experience educating customers on lens options and frame selection

Familiarity with vision insurance claims is preferred

Must have reliable internet connection and a quiet workspace for remote work