Associate, Client Service, Brand Performance

We go beyond the obvious using intelligence passion and creativity to inspire new thinking and shape the world we live in.

To start a career that is out of the ordinary please apply...

Job Details

Job Title : Associate Client Service Brand Performance

Job Locations : Hybrid - Chicago

Work Authorization : We DO NOT support work visa sponsorship hence applicants requiring visa sponsorship now or in the future kindly excuse.

About the role :

An active contributor to Kantars trusted relationship with its clients and is developing an understanding of brand research and its purpose within a broader ecosystem. Is responsible for learning the Kantar systems and tools in order to efficiently contribute to account teams.

Roles & Responsibilities

Commercial Accountability

Individual contribution to project financials and time spent on job for assigned projects

Contributes to Brand Performance new business opportunities to maintain and grow book of business.

Learning how to price and scope jobs and build a statement of work

Client Accountability

Starting to manage day to day and tactical communication for accounts

Working to independently address client questions and requests manage expectations and deadlines while providing status updates coaching on complex or new challenges.

Working to design research and contributes to the process (survey design sample specs to deliverables)

Responsible for delivering on client servicing values and driving client satisfaction

Learning project tools processes and is able to execute independently.

Contributes to critical and analytical thinking on accounts

Loops in senior support when needed

People Accountability

Provides active feedback to account teams.

Contributes to strategic priorities (Blueprint 1 / cross-sell strategy SPARK)

Generate positive energy and contributes to Brand Performance team culture

Essential Knowledge & Experience

• 1 years of professional experience or strong internships / MMR programs; market research experience preferred with exposure to quantitative methodologies
• Strong process and time management skills; capable of prioritizing and delivering against multiple / competing deadlines; prior project management experience preferred
• Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e.g. SPSS Survey Reporter data management / cross tab tools and other proprietary tools)
• Strong detail-orientation with ability to manage multiple work streams and among multiple teams
• Excellent communication skills (verbal and written) with ability to use logical reasoning and problem- solving
• Natural curiosity a can-do attitude driven and willing to take initiative
• Bachelors degree in market research / marketing or related social science mathematics and / or other analytic disciplines

Essential Skills & Capabilities

Communication

Kantar Benefits

We provide a comprehensive highly competitive benefits package including

At Kantar we have an integrated way of rewarding our people based around a simple clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture where your reward and career progression opportunities are linked to what you go beyond the obvious using intelligence passion and creativity to inspire new thinking and shape the world we live in. Apply for a career thats out of the ordinary and join want to create an equality of opportunity in a fair and supportive working environment where people feel included accepted andare allowed toflourish in a space where their mental health andwellbeingis taken into consideration. We want to create a more diverse community to expand our talent pool be locally representative drive diversity of thinking and better commercial outcomes.

At Kantar the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore we welcome applications from all sections of society and do not discriminate on the basis of age race religion gender pregnancy sexual orientation gender identity disability marital status or any other legally protected characteristics.

Privacy and Legal Statement

PRIVACY DISCLOSURE : Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (Kantar). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment which may include your details being shared with the hiring manager.

The salary range for this role in Illinois is 61200.00 - 102000.00 USD Annual . Your final base salary will be determined based on several factors which may include but are not limited to location work experience skills knowledge education and / or certifications. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.

Location

Chicago N. Green StreetUnited States of America

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple clear and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious using intelligence passion and creativity to inspire new thinking and shape the world we live in. Apply for a career thats out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included accepted and are allowed to flourish in a space where their mental health andwell beingis taken into consideration.

We want to create a more diverse community to expand our talent pool be locally representative drive diversity of thinking and better commercial outcomes.

Kantar is the worlds leading data insights and consulting company. We understand more about how people think feel shop share vote and view than anyone else. Combining our expertise in human understanding with advanced technologies Kantars 30000 people help the worlds leading organisations succeed and grow.

Required Experience :

IC

Key Skills

Restaurant Experience,Time Management,Food Service,Data Entry,Customer Service,Direct Support,Computer Skills,Serving Experience,Medical office experience,Dietary Department Experience,Medical Terminology,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1