Customer Service Insurance Representative

Customer Service Insurance Representative

Have you ever considered creating a career path of becoming a licensed insurance representative? Good news! Foundever will invest in YOU- We cover your training, testing, and insurance licensing costs!

As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customer's insurance policies. You'll assist callers with inquiries about coverage, policy endorsements, certificated, binders, billing, or policy modifications. Expect to manage a high volume of billing calls, especially around military paydays on the 1st and 15th of each month. While awaiting your state license, new hires will focus solely on billing inquiries.

This position requires you to be on-site Must live within 50 miles of the Knoxville TN site : 11221 Outlet Dr. Knoxville, TN 37922

Why You Should Join Us :

• Pay : $18.00-$20.00 / hour
• 100% paid Professional Training
• Full Time
• 401(k) with company matching
• Medical, Dental, Vision and Wellness Benefits
• Employee Assistance Program (EAP)
• Paid Time Off
• Employee discounts
• Referral Bonuses
• Internal Mobility (84% of our managers are promoted within)
• Bonus Opportunities

What We're Looking For :

Must be at least 18 years of age

Must have a HS Diploma or GED Equivalent

Preferred 6 months-1 year of relevant work experience

Must have open availability during hours of operation

This position requires you to be on-site Must live within 50 miles of the Knoxville TN site : 11221 Outlet Dr. Knoxville, TN 37922

Key Skills :

At Foundever, Experience Is Everything :

An award-winning culture built on 35+ years of industry-leading experience and a commitment to improving the employee experience. Every great customer conversation starts with a great employee experience. You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role.

We believe in investing in our agents and helping them to achieve a career goals. You will have the opportunity to grow within the company and encourage you to do so.

Military Friendly

Foundever is a 2024 Military Friendly Employer. We are proud partners of Military On Source, Military Spouse -Employment Partnership and other veterans organizations. We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce. Experience built on integrity, leadership, discipline, dedication and respect.

EEO

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability / handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.