HR Learning and Development Specialist

HR Learning And Development Specialist

The Human Resources Learning & Development Specialist helps to create, plan, deliver, and administer training and development programs at the individual, group, department, division, and company levels. Establishes and maintains collaborative professional relationships with personnel, including management, to plan programs. Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives. The Human Resources Learning & Development Specialist provides interpretation and translation services between English and Spanish to assist with departmental, resort, and employee needs. They will also provide support for recruitment services as needed.

Excellent written and verbal communication skills including public speaking

Strong administrative, attention to detail and organization skills

Prior customer service / employee relations experience

Strong computer skills including Microsoft Word, Excel, Outlook, and general database applications

Bilingual (English / Spanish)

Must be at least 18

Previous office / administrative experience

Training and development experience

Knowledge of resort operations

Days : Monday-Friday, weekends and holidays as needed

Hours : 9am-5pm, evenings as needed

Assist with planning, development, and delivery of presentations, and training and development programs

Research new training and development initiatives and implement as directed

Maintain knowledge of the latest trends in training and development

Assess training materials prepared by departmental teams

Support HR team with administrative functions / programs / events as needed

Complete special projects as assigned

Maintain records of training and development activities, attendance, results of tests and assessments, and retraining requirements

Present training and development programs using various forms and formats including group discussion, lecture, simulations, videos, and learning platforms

Participate in employee feedback programs / committees

Complete cross-training and serve as a back-up in the absence of other human resource professionals

Provide interpretation and translation services between English and Spanish languages for department and resort initiatives written, verbal, and in group settings

Other duties as assigned by management