Job Title : Medical Assistant
Location : Austin, TX
Duration : 3 Months+ Contract with possible extension.
Work Schedule : 8
Contract Terms : W2
Job Responsibilities :
Welcomes and interacts with all patients, families, and visitors in a professional, timely, age appropriate, and culturally sensitive manner.Responds to customer questions with prompt information and / or service related to appointment status, wait time, or unanticipated problems.Communicates with patient, staff, and providers regarding patient arrivals, delays, and clinic processes.Proactively approaches dissatisfied customers and implements customer service recovery measures.Identifies prolonged wait times for patients in waiting room and reports to clinic manager.Obtains translation services as needed for customers.Participates in clinic meetings to assist in planning optimal patient flow for session / day.Attends staff meetings or signs attendance records for reading of minutes and attends mandatory training anddevelopment activities by established guidelines as evidenced by supervisory observation and written / verbal feedback.Notifies licensed staff or supervisor when unable to complete assigned tasks or responsibilities.Looking for a team player, flexible, positive attitude, fast learner and great communication skillsFacility Requirements :
Should be a certified / registered medical assistantMust have 1-2 years of recent experience