Sales Lead - Point Loma Store

Description

JOB TITLE : SALES LEAD

DEPARTMENT : RETAIL

STATUS : PART-TIME

IMMEDIATE SUPERVISOR : STORE MANAGER / ASSISTANT MANAGER

THE SALVATION ARMY MISSION STATEMENT :

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based

on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet

human needs in His name without discrimination.

POSITION OBJECTIVES :

• To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social,

and rehabilitation programs to those in need.

collaboration and partnership with program staff.

where they need to improve.

QUALIFICATIONS :

PHYSICAL REQUIREMENTS :

racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.

CORE COMPETENCIES :

seek clarification and respond appropriately to questions.

accurately; Read and interpret written information.

to established goals, core values and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

1. Takes an active role and partners with the Store Manager in daily store operations. These routines include opening and

closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO

Standards) and donations.

2. Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the

Store and / or Assistant Manager. Discuss concerns with District Sales Manager.

3. Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability

as projected by budget and goals set by Command Retail Directors and Command Administration.

4. In the absence of the Store Manager and Assistant Manager - Schedule Store Employees to ensure appropriate coverage

in store and donation center. Coordinate daily morning and shift change team meetings. Provides coaching, training, and

development to the Store Employees. Responsible for processing of paperwork per Review Standards, especially as it

relates to Time and Attendance compliance.

5. Ensure high levels of Customer and Donor satisfaction through excellent service to meet their needs while also

maintaining good Community relations. Develop strategies to improve service to maximize the customer experience.

6. BRP (Back Room Processing) - Support Store Manager to ensure Back Room Processors / Warehouse Associates work

effectively and efficiently to meet daily processing goals.

7. Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy

Assignments are put in place at the store.

8. In the absence of the Store Manager and Assistant Manager - Responsible for the protection and security of store

currency, inventory, and property. This includes safe funds (including daily logging of cash deposits), bank deposits,

products for sale, store equipment, and building security.

9. Ensure building is secured during non-operating hours with alarm system arming and alert protocol.

10. Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations,

and that safety issues and incidents are reported immediately. Assists Store Manager and Assistant Manager with

conducting and recording mandatory Weekly Store Meetings.

11. May transfer or be relocated to other stores based on business needs.

12. Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and

Command Administration.

Qualifications

Education

High School or Equivalent (required)

Experience

Please explain any gaps in employment (required)

Please list relevant experience (required)

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.