Dispatcher I

Under general supervision, assigns drivers and vehicles to deliver customer orders according to delivery schedule; directs drivers by two-way radio; may establish service or delivery routes for regular customers.

• Confers with customers and / or sales staff to determine desired delivery times; creates delivery schedule to assist drivers and material handling staff in planning work activities.
• Maintains record of mileage, fuel used, repairs made and other delivery-related expenses.
• Responds to customer complaints / questions regarding deliveries; expedites or locates missing, misrouted, delayed or damaged merchandise.Requirements : High school diploma or General Education Degree (GED) and two (2) years of related experience, or an equivalent combination of education and experience.
• Working knowledge of company's policies and procedures related to scheduling, and dispatching
• Knowledge of DOT or other requirements regulating work activities
• Customer service orientation
• Ability to organize multiple activities for self and others and coordinate completion of tasks
• Proficiency in Microsoft Office Suite

Builders FirstSource is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email : ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

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