Job Summary : The Lead Technician is responsible for performing inspections diagnoses and repairs of heavy equipment and / or related equipment or components following established procedures and guidelines. Works as a leader of a team to provide mechanical services that satisfy customer needs and achieve departmental goals. Primarily responsible for establishing production goals supervising training and evaluating service employees to ensure that work is performed in support of the companys department goals.
Shop Lead Technician position Generally has more than 6 years of experience and / or demonstrated job-relevant knowledge / skills. A Lead Technician has advanced knowledge of the fields standard and technical concepts practices and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard complex and technical tasks; is self-starting and requires no supervision.
Essential Functions :
- Monitors physical requirements for work completion (facilities tools environmental) and communicates same on an ongoing basis to his / her supervisor
- Models and reinforces company policies / practices to ensure that work is performed in alignment with the companys mission vision and values and collaboration with other Holt functions
- Achieves labor sales and utilization expectations as set by supervisor / manager to ensure team revenue targets are met
- Performs job duties of a Service Supervisor during periods of his / her absence
- Troubleshoots and diagnoses equipment malfunctions and failures
- Provides quality control / assurance inspections of completed tasks
- Disassembles and assembles machine components to manufacturers specifications through the use of hand tools pneumatic tools and any specialized tooling
- Rebuilds repairs reconditions and maintains equipment and components
- Demonstrates good customer relations and support; communicates customer needs to shop management
- Plans and controls cost of repair jobs
- Completes parts orders and identifies parts for return
- Provides a significant amount of task and behavior-oriented supervision mentoring and training to others
- Maintains all equipment and work areas keeps in good clean and orderly condition
- Works safely at all times and adheres to all applicable safety policies; complies with all company policies procedures and standards
- Works overtime as required by workload and customers needs
- Updates job knowledge by participating in educational opportunities; e.g. ProTech Technician Training Paths
- Performs other duties as assigned
Knowledge Skills and Abilities :
Extensive knowledge of Caterpillar machines and tools including their designs uses repair and maintenanceProficient with current CAT computer software related hardware and machine electronic systemsQuality control analysis skills - Conducting tests and inspections of products services or processes to evaluate quality or performance and communicate findingsOperation and control skills - Controlling operations of equipment or systemsEquipment selection skills - Determining the kind of tools and equipment needed to do a jobAbility to operate a forklift and an overhead craneThe ability to quickly and repeatedly operate the controls of a machine or a vehicle to the exact positionAbility to operate hand tools power tools pneumatic tools and equipment used in a mechanical repairThe ability to make precisely coordinated movements of the fingers of one or both hands to grasp manipulate or assemble very small objectsThe ability to read write and understand informationThe ability to listen to and understand information and ideas presented through spoken words and sentencesAdditional Requirements :
Owns a large and complete assortment of appropriate hand tools and may have some specialized toolsEducation and Experience :
More than 6 years of work-related skill knowledge or experience is preferredHigh school diploma or equivalent preferredTravel :
Some travel may be expected for this positionPhysical Requirements :
Must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigueFrequently moves materials or equipment weighing up to 50 poundsConstant movement and use of limbs; this position requires good manual dexterity coordination and staminaAscends / descends with gradual or continuous progress by oneself using both hands and feet and climbs up and down ladders and / or equipmentBe able to maneuver safely and work underneath equipmentRoutinely reacts to visual auditory and other signals including alarms and instructions and is required to visually inspect workWork Environment :
Regularly works indoors around moving mechanical partsMay be exposed to weather extremes when working outside in conditions that include inclement weather heat cold and humidityNoise level may be loud at timesExposure to small quantities of chemicals dust steam high-pressure water and high speed rotating equipmentRequires wearing common protective or safety equipmentRequired to perform work in cramped spaces and / or high places#HoltCAT
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Required Experience :
IC
Key Skills
Abinitio,Community,Cost Estimation,Heavy Equipment,Barista,Airlines
Employment Type : Full-Time
Experience : years
Vacancy : 1