Head of North America Insurance Claims Strategy

Head of North America Insurance Claims Strategy

Join to apply for the Head of North America Insurance Claims Strategy role at Everest

Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.

The Head of North America Insurance Claims Strategy is an executive responsible for shaping the strategic direction of the commercial lines claims organization. This role leads transformational initiatives to optimize claim-handling operations, elevate customer experience, and enhance financial performance, including by not limited to leading Everest’s claim strategy and transformation to combat legal system abuse and contain social inflation.

Key Responsibilities

• Lead major transformation programs, including Everest’s efforts to combat legal system abuse and social inflation.
• Collaborate with the Chief Claims Officer of North America Insurance and Global Claims Chief Operating Officers to develop, lead, and execute the strategic vision for the North America Insurance Claims Department in alignment with corporate goals and underwriting risk appetite.
• Collaborate cross-functionally with underwriting, actuarial, legal, finance, and technology teams to create integrated strategies.
• Collaborate with Global Head of Claims Data to develop data collection strategies to inform and enable North America Insurance Claims strategy, as well as measure operational health and performance.
• Analyze operational data and industry benchmarks to identify areas of opportunity related to delivering best-in-class outcomes and driving operation excellence.
• Drive claims process innovation, including but not limited to implementing automation, digital tools, and AI-powered solutions.
• Networking across the industry, as well as independently scanning and monitoring, for emerging risk, regulatory developments, and litigation trends to inform planning and proactive decision-making.
• Develop and deliver presentations to the Executive Leadership Team, as well as externally to brokers, customers, and industry groups.
• Collaborate with Marketing and Communications on internal and external communications of claims strategy.

Qualifications

The base salary range for this position is $150,000 - $250,000 annually. The offered rate of compensation will be based on individual education, experience, qualifications, and work location. All offers include access to a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO).

At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors.

Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact Everest Benefits at everestbenefits@everestglobal.com.

#J-18808-Ljbffr