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Senior Software Support Analyst

Senior Software Support Analyst

Tyler Technologies, Inc.Overland Park, KS, US
14 hours ago
Job type
  • Full-time
  • Part-time
Job description

Tyler Technologies is looking for a HR professional to provide a full range of human resources services.As an HR Business Partner you will formulate consultative partnerships across the HR function to strategically consult and deliver value-added service to leadership and team members that reflects the business objectives of the organization.

We are seeking a Senior Software Engineer that loves GIS with a focus on spatial analysis, mapping and network analysis to join our team of passionate coders in a modern development environment. Our Agile teams collaborate to define requirements, design and create solutions that target complex business problems. Our focus is on building the highest quality applications using cutting-edge technologies.

Our ideal candidate will design, develop, and maintain test plans, cases, and test scripts while performing comprehensive software testing. The role also involves troubleshooting issues, conducting performance and security testing, and providing detailed reports to the development team. The ideal candidate should have experience with automation frameworks and strong problem-solving skills, along with the ability to adapt to changing requirements.

Associate Software Support Specialist - Payments

Remote | Yarmouth, Maine | Lubbock, Texas

Provide basic-level payment processing software support for Tyler clients in the use, functionality, and understanding of our products. The Associate Software Support Specialist is an entry-level position, learning how to ensure the timely resolution of client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team-coordinated testing, and other available tools for resolving issues.

The Data Application Engineer provides technical support to cross functional teams who are diagnosing, troubleshooting, repairing and debugging complex equipment, computer systems, complex software, or networked and / or wireless systems.

The Commercial Appraiser II oversees field review procedures and ensures the accurate collection and updating of property data for commercial, industrial, and, when necessary, residential and agricultural properties.

We are seeking a highly motivated and detail-oriented Product Analyst to join our dynamic product team. As a Product Analyst, you will play a crucial role in the organization working with development, client success, support, implementation, sales and clients to solve problems.

The Account Executive is responsible for "outside" sales and growth of Enterprise ERP products and services to new prospective customers. This role has a direct impact on Tyler's revenue. The Account Executive must be able to successfully differentiate Tyler's solutions to new clients and manage the entire sales cycle from lead generation to contract

The Product Analyst, AI Solutions is responsible for shaping, optimizing, and maintaining advanced AI-driven features and user experiences within our product suite. This role sits at the intersection of business analysis, AI tuning, and user experience—combining expertise in software requirements gathering, prompt engineering, and AI model evaluation.

The ERP Interactive Reporting team is seeking a highly motivated and detail-oriented Report Developer to join their team. TheReport Developer will participatein a multi-year effort to roll out Interactive Reporting (IR), a Tyler-wide effort to enhance and improve the reporting offerings for our clients. The candidate will create new reports, enhance existing reports and complete report validation in the IR platform.

We are seeking an Internal Communications Manager to serve as a strategic communications liaison between Tyler's operating divisions and the corporate communications team. As the central "hub" of communications activity within the division, this role ensures a cohesive, aligned, and consistent approach to messaging across Tyler.

We are seeking a Corporate Communications Coordinator to play a vital role in managing the ongoing programmatic and operational needs of Tyler's corporate communications department. The coordinator assists with the development, maintenance, tracking, and evaluation of communications deliverables, work product, tools and resources.

The Associate Software Support Specialist is an entry-level position, learning how to ensure the timely resolution of client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team-coordinated testing, and other available tools for resolving issues. The Associate Software Support Specialist is expected to continually grow and expand knowledge of the product.

The ISE is responsible for monitoring API traffic and ensuring the proper transmission of data between systems owned by B2B partners and government clients. This role plays a critical part in maintaining system reliability, and identifying and resolving integration issues. The ISE collaborates closely with Integration Engineers, DX Engineers, and Technical Program Managers to proactively manage integration performance and address technical challenges.

Tyler Technologies is a leading technology company specializing in developing innovative software solutions for the public sector. We are currently seeking a talented and motivated Software Engineer to join our dynamic development team. This is an exciting opportunity to work on cutting-edge projects and contribute to the growth and success of our organization.

The Software Engineer is responsible for coding, testing, and documenting application programs that are moderate to complex in nature, working with accepted development department standards and procedures.

The senior software engineer will design, develop, and implement AI / ML models tailored to the specific needs of the web application, including recommendation systems, predictive analytics, natural language processing, data analytics, and more.

The state Market Sales Executive is responsible for meeting or exceeding a sales quota for selling Tyler software products and services within a prescribed territory as set by the company. This Sales Executive will work closely with Tyler Sales Leadership to develop sales and revenue targets for both short term and long-term strategies.

The SQL Conversion Developer is primarily responsible for converting and migrating client's existing data from their legacy system to Tyler Enterprise Jury Manager application. The Conversion Developer simultaneously works on multiple projects performing data analysis and development of programs / scripts of varying complexities.

Account Executive

Olympia, Washington | Lakewood, Colorado | Billings, Montana | Boise, Idaho | Salem, Oregon | Salt Lake City, Utah

The Account Executive is responsible for meeting or exceeding a sales quota for selling Tyler software products and services within a prescribed territory as set by the company. School ERP Pro is a software solution designed to meet the financial needs — payroll, human resources, general ledger, fixed assets, and accounts receivable — in school districts in 30 states across the country.

The Technical Project Manager handles several clients simultaneously. Organizing project information such as requirements, statuses, and schedules while having it available to report out to internal and external stakeholders.

Support the efforts of the Facilities Supervisor with maintenance, ground keeping and physical upgrades of Tyler properties. The Maintenance position is responsible for general maintenance of the building and grounds of the office building to provide a safe and comfortable work environment for staff

Tyler Technologies is a leading technology company specializing in developing innovative software solutions for the public sector. We are currently seeking a talented and motivated Software Engineer to join our dynamic development team. This is an exciting opportunity to work on cutting-edge projects and contribute to the growth and success of our organization.

The Cloud Architect is expert that is focused on automating cloud native solutions. This individual plays a key role in designing and automating cloud-based solutions to meet our organization's business objectives. Role requires creating shared services (as per cloud landing zone), self-service platform (for developers), cost governance policies, DevOps (especially CI / CD pipeline), and tool consolidation across multiple AWS accounts.

As a Software Development Engineer in Test (SDET) at Tyler Technologies, you will play a vital role in ensuring that our visionary data management, governance, analysis, and open data publication products work reliably and efficiently at Internet-scale, enabling key policy- and decision-makers to take data-informed actions that improve the communities they serve.

We are seeking an enthusiastic and motivated candidate who thrives in a fast-paced environment to join our team as a .NET Developer. This position will drive the iterative enhancement of an industry-leading set of products with a focus on performance, scalability, and cloud-native technologies. The selected candidate will have the opportunity to work with a team of highly experienced and talented product owners, engineers, and client-facing resources at various levels of state justice systems.

As a member of the South Carolina team, you will manage a team of direct reports, oversee contractors and vendors, and work with the General Manager and Director of Operations to provide technical expertise and guidance to South Carolina Government Partners while delivering digital solutions that meet partner and constituent expectations of availability, performance, and security.

This Software Support Specialist serves as the single point of contact for all support related needs. The team manages the full lifecycle of Recreation Management Incidents and Requests while ensuring the best possible level of service quality and availability in accordance with ITIL definitions.

The Software Support Specialist addresses and resolves complex issues for Tyler clients and employees.The Software Support Specialist fosters the advancement of product knowledge and client service skills within the team.

In collaboration with the Support Manager, the Supervisory Team Lead oversees a team of support specialists, ensuring the delivery of exceptional customer service while meeting departmental goals. The ideal candidate will combine technical expertise with strong leadership abilities and outstanding customer service skills.

Join the Enterprise Supervision team at Tyler Technologies as a Software Engineer! We're looking for a passionate, skilled developer to help design and build scalable, event-driven applications using AWS-native services such as API Gateway, EventBridge, Lambda, Step Functions, and SQS. In this role, you'll play a key part in modernizing our solutions and delivering high-quality, secure software that empowers our clients and supports mission-critical outcomes

The Software Engineer is responsible for coding, testing, and documenting application programs that are moderate to complex in nature, working with accepted development department standards and procedures.

We are seeking an enthusiastic and motivated candidate who thrives in a fast-paced environment to join our team as a Senior .NET Developer. This position will drive the iterative enhancement of an industry-leading set of products with a focus on performance, scalability, and cloud-native technologies.

As a member of the South Carolina team, you will manage a team of direct reports, oversee contractors and vendors, and work with the General Manager and Director of Operations to provide technical expertise and guidance to South Carolina Government Partners while delivering digital solutions that meet partner and constituent expectations of availability, performance, and security.

This is a pipeline requisition. The Client SuccessAccount Manager is responsible for providing proactive relationship management with Tyler's post-implementation customer base to ensure continuous improvement goals are met, critical client situations are being addressed, new clients transitioning from Pro Services to Support are referenceable, and that clients receive exceptional service throughout the life of their relationship with Tyler.

The Software Engineer is responsible for coding, testing, and documenting application programs that are moderate to complex in nature, working with accepted development department standards and procedures.

We are looking for an experienced, pragmatically minded, visionary leader to move our testing practices to the next level by increasing automation and integration with our DevSecOps pipeline, expanding test coverage, coaching and guiding other testers, and engaging with designers and product owners to ensure requirements are testable.

Tyler Technologies is looking for a Professional Services Intern to join our team in Lubbock, TX or Lakewood, CO! This position is expected to be a year-round position with full-time hours during the summer and during school breaks and part-time hours during semesters.

As a Software Support Account Manager, you will play a crucial role in providing dedicated Software Support and act as a liaison between Tyler, County IT, and County End Users. A Software Support Account Manager will ensure the timely resolution of easy-to-moderate client software issues through data analysis and functionality troubleshooting. Position requires being onsite at Client's office in Mecklenburg County full-time.

This is a full-stack engineering position working primarily in cloud environments. Depending on need this engineer may be responsible for front-end work, changes to back-end business logic, building cloud infrastructure, and / or maintaining build and deployment pipelines.

The Implementation Consultant is responsible for delivering high-quality knowledge transfer services to clients allowing them to use standard Tyler interfaces efficiently and effectively to achieve daily operations. New Hire Training Dates : Sept 22nd, 2025 - November 14th, 2025

As a full stack engineer, your playground will entail a wide range of technologies such as Angular, HTML5, RESTful services, .NET, C# and Cloud / AWS.

The State Market Sales Executive is responsible for meeting or exceeding a sales quota for selling Tyler software products and services within a prescribed territory as set by the company. The State Market Sales Executive will work closely with Tyler Sales Leadership to develop sales and revenue targets for both short term and long-term strategies.

The Implementation Consultant is a valuable member of the eSolutions organization and serves as a driving force behind the departments continued success. The Implementation Consultant operates as a knowledge leader in the industry and is responsible for delivering exceptional quality consulting, configuration, and training activities.

You will work closely with our development and operations teams to build automation and tools to streamline our customer migrations. Successful candidates will bring cloud expertise, scripting and IaC skills.

The Associate Technical Support Specialist provides basic software support and technical assistance with software problems to Tyler clients and employees. They are responsible for diagnosing and solving client issues in a timely and courteous manner, working independently or with other Technical Support Specialists and Senior Technical Support Specialists to resolve issues with Tyler software products.

The Software Support Specialist handles issues which may require some research, thought, and troubleshooting skills. The Software Support Specialist will provide basic-level software support for Tyler clients in the use, functionality, and understanding of our products and databases for issues that are easily solved.

The State Market Sales Executive is responsible for meeting or exceeding a sales quota for selling Tyler software products and services within a prescribed territory as set by the company. The State Market Sales Executive will work closely with Tyler Sales Leadership to develop sales and revenue targets for both short term and long-term strategies.

Sales Executive - Arkansas & Mississippi

Little Rock, Arkansas | Jackson, Mississippi

The State Market Sales Executive is responsible for meeting or exceeding a sales quota for selling Tyler software products and services within a prescribed territory as set by the company. The State Market Sales Executive will work closely with Tyler Sales Leadership to develop sales and revenue targets for both short term and long-term strategies.

The Associate Software Support Specialist is an entry-level position, learning how to ensure timely resolution of clientfinancial managementsoftware.

As a Principal Software Engineer, you will be at the forefront of building the next generation of industry-leading Public Safety solutions. You'll be both a technology leader and a hands-on contributor, working closely with teams to build excellence into every stage of the software development lifecycle, from analysis and design to implementation, testing, optimization, and delivery.

The SalesSupport Administrator will work in a fast-paced environment to support essential operations of the Sales organization. This position will reside in the Plano, TX office and work closely with the Sales and Sales Enablement teams to support the day-to-day operations of the team.

The Client Executive is responsible for maintaining relationships with the executive level of the client organization. The position will foster strong relationships between Tyler and its clients and will be relied upon to provide advice and recommendations, based upon their own experience and expertise, for Tyler products.

The Software Support Specialist addresses and resolves complex issues for Tyler clients and employees.The Software Support Specialist fosters the advancement of product knowledge and client service skills within the team.

The Account Executive is responsible for meeting or exceeding a sales quota for selling Tyler software products and services within a prescribed territory as set by the company. School ERP Pro is a software solution designed to meet the financial needs — payroll, human resources, general ledger, fixed assets, and accounts receivable — in school districts in 30 states across the country.

The Project Manager successfully manages the implementation of Tyler software for new and existing accounts, from the contract signing through a formal transition to the Customer Support Account Manager (CSAM) and Support Teams, on time and within budget.

The Project Manager successfully manages the implementation of Tyler software for new and existing accounts, from the contract signing through a formal transition to the Customer Support Account Manager (CSAM) and Support Teams, on time and within budget.

Are you looking to join a cohesive, team-oriented group of engineers who share your passion for building great software? Excited about an opportunity to impact mission-critical systems used on the front lines of law enforcement and public safety agencies across the United States?In this role, you will become involved in all aspects of solution development including analysis, design, coding, testing and support. The primary technologies used include Microsoft .NET 4.0, C#, SQL, and AngularJS.

This is a pipeline requisition. The Client SuccessAccount Manager is responsible for providing proactive relationship management with Tyler's post-implementation customer base to ensure continuous improvement goals are met, critical client situations are being addressed, new clients transitioning from Pro Services to Support are referenceable, and that clients receive exceptional service throughout the life of their relationship with Tyler.

The Software Engineer is responsible for coding, testing, and documenting application programs that are moderate to complex in nature, working with accepted development department standards and procedures.

We are looking for an experienced, pragmatically minded, visionary leader to move our testing practices to the next level by increasing automation and integration with our DevSecOps pipeline, expanding test coverage, coaching and guiding other testers, and engaging with designers and product owners to ensure requirements are testable.

Tyler Technologies is looking for a Professional Services Intern to join our team in Lubbock, TX or Lakewood, CO! This position is expected to be a year-round position with full-time hours during the summer and during school breaks and part-time hours during semesters.

As a Software Support Account Manager, you will play a crucial role in providing dedicated Software Support and act as a liaison between Tyler, County IT, and County End Users. A Software Support Account Manager will ensure the timely resolution of easy-to-moderate client software issues through data analysis and functionality troubleshooting. Position requires being onsite at Client's office in Mecklenburg County full-time.

This is a full-stack engineering position working primarily in cloud environments. Depending on need this engineer may be responsible for front-end work, changes to back-end business logic, building cloud infrastructure, and / or maintaining build and deployment pipelines.

The Implementation Consultant is responsible for delivering high-quality knowledge transfer services to clients allowing them to use standard Tyler interfaces efficiently and effectively to achieve daily operations. New Hire Training Dates : Sept 22nd, 2025 - November 14th, 2025

As a full stack engineer, your playground will entail a wide range of technologies such as Angular, HTML5, RESTful services, .NET, C# and Cloud / AWS.

The State Market Sales Executive is responsible for meeting or exceeding a sales quota for selling Tyler software products and services within a prescribed territory as set by the company. The State Market Sales Executive will work closely with Tyler Sales Leadership to develop sales and revenue targets for both short term and long-term strategies.

The Implementation Consultant is a valuable member of the eSolutions organization and serves as a driving force behind the departments continued success. The Implementation Consultant operates as a knowledge leader in the industry and is responsible for delivering exceptional quality consulting, configuration, and training activities.

You will work closely with our development and operations teams to build automation and tools to streamline our customer migrations. Successful candidates will bring cloud expertise, scripting and IaC skills.

The Associate Technical Support Specialist provides basic software support and technical assistance with software problems to Tyler clients and employees. They are responsible for diagnosing and solving client issues in a timely and courteous manner, working independently or with other Technical Support Specialists and Senior Technical Support Specialists to resolve issues with Tyler software products.

The Software Support Specialist handles issues which may require some research, thought, and troubleshooting skills. The Software Support Specialist will provide basic-level software support for Tyler clients in the use, functionality, and understanding of our products and databases for issues that are easily solved.

The State Market Sales Executive is responsible for meeting or exceeding a sales quota for selling Tyler software products and services within a prescribed territory as set by the company. The State Market Sales Executive will work closely with Tyler Sales Leadership to develop sales and revenue targets for both short term and long-term strategies.

Sales Executive - Arkansas & Mississippi

Little Rock, Arkansas | Jackson, Mississippi

The State Market Sales Executive is responsible for meeting or exceeding a sales quota for selling Tyler software products and services within a prescribed territory as set by the company. The State Market Sales Executive will work closely with Tyler Sales Leadership to develop sales and revenue targets for both short term and long-term strategies.

The Associate Software Support Specialist is an entry-level position, learning how to ensure timely resolution of clientfinancial managementsoftware.

As a Principal Software Engineer, you will be at the forefront of building the next generation of industry-leading Public Safety solutions. You'll be both a technology leader and a hands-on contributor, working closely with teams to build excellence into every stage of the software development lifecycle, from analysis and design to implementation, testing, optimization, and delivery.

The SalesSupport Administrator will work in a fast-paced environment to support essential operations of the Sales organization. This position will reside in the Plano, TX office and work closely with the Sales and Sales Enablement teams to support the day-to-day operations of the team.

The Client Executive is responsible for maintaining relationships with the executive level of the client organization. The position will foster strong relationships between Tyler and its clients and will be relied upon to provide advice and recommendations, based upon their own experience and expertise, for Tyler products.

The Software Support Specialist addresses and resolves complex issues for Tyler clients and employees.The Software Support Specialist fosters the advancement of product knowledge and client service skills within the team.

The Account Executive is responsible for meeting or exceeding a sales quota for selling Tyler software products and services within a prescribed territory as set by the company. School ERP Pro is a software solution designed to meet the financial needs — payroll, human resources, general ledger, fixed assets, and accounts receivable — in school districts in 30 states across the country.

The Project Manager successfully manages the implementation of Tyler software for new and existing accounts, from the contract signing through a formal transition to the Customer Support Account Manager (CSAM) and Support Teams, on time and within budget.

The Project Manager successfully manages the implementation of Tyler software for new and existing accounts, from the contract signing through a formal transition to the Customer Support Account Manager (CSAM) and Support Teams, on time and within budget.

Are you looking to join a cohesive, team-oriented group of engineers who share your passion for building great software? Excited about an opportunity to impact mission-critical systems used on the front lines of law enforcement and public safety agencies across the United States?In this role, you will become involved in all aspects of solution development including analysis, design, coding, testing and support. The primary technologies used include Microsoft .NET 4.0, C#, SQL, and AngularJS.

This is a pipeline requisition. The Client SuccessAccount Manager is responsible for providing proactive relationship management with Tyler's post-implementation customer base to ensure continuous improvement goals are met, critical client situations are being addressed, new clients transitioning from Pro Services to Support are referenceable, and that clients receive exceptional service throughout the life of their relationship with Tyler.

The Software Engineer is responsible for coding, testing, and documenting application programs that are moderate to complex in nature, working with accepted development department standards and procedures.

We are looking for an experienced, pragmatically minded, visionary leader to move our testing practices to the next level by increasing automation and integration with our DevSecOps pipeline, expanding test coverage, coaching and guiding other testers, and engaging with designers and product owners to ensure requirements are testable.

Tyler Technologies is looking for a Professional Services Intern to join our team in Lubbock, TX or Lakewood, CO! This position is expected to be a year-round position with full-time hours during the summer and during school breaks and part-time hours during semesters.

As a Software Support Account Manager, you will play a crucial role in providing dedicated Software Support and act as a liaison between Tyler, County IT, and County End Users. A Software Support Account Manager will ensure the timely resolution of easy-to-moderate client software issues through data analysis and functionality troubleshooting. Position requires being onsite at Client's office in Mecklenburg County full-time.

This is a full-stack engineering position working primarily in cloud environments. Depending on need this engineer may be responsible for front-end work, changes to back-end business logic, building cloud infrastructure, and / or maintaining build and deployment pipelines.

The Implementation Consultant is responsible for delivering high-quality knowledge transfer services to clients allowing them to use standard Tyler interfaces efficiently and effectively to achieve daily operations. New Hire Training Dates : Sept 22nd, 2025 - November 14th, 2025

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Software Support Analyst • Overland Park, KS, US

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