Senior Property ManagerODUrent • Norfolk, VA, US

Senior Property Manager

ODUrent • Norfolk, VA, US

1 day ago

Job type

Full-time

Job description

Job Description

Benefits :

Company parties
Competitive salary
Opportunity for advancement
Paid time off
Parental leave
Training & development
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Tuition assistance
Vision insurance

Position Summary

We are seeking a Senior Property Manager to lead the day-to-day operations of our residential property portfolio. The ideal candidate is a highly organized, experienced property management professional who thrives in a collaborative, fast-moving environment. This role requires strong leadership, excellent communication skills, and a strategic mindset to maintain high occupancy, enforce lease compliance, and ensure outstanding tenant satisfaction.

Key Responsibilities

Property Operations & Oversight

Oversee daily operations of a portfolio of residential properties (scattered site or multifamily)

Conduct regular property inspections to ensure curb appeal, safety, and maintenance standards

Coordinate with in-house maintenance staff and vendors to ensure timely completion of work orders and capital projects

Enforce lease terms, handle lease violations, and oversee eviction proceedings as needed

Team Leadership & Collaboration

Supervise and support accounts, customer service, and leasing

Provide regular coaching, feedback, and performance reviews to staff

Collaborate with the Director of Operations and Owner to identify and execute strategic property goals

Resident Relations & Retention

Respond to escalated resident concerns and ensure timely resolution of issues

Build strong relationships with residents to promote retention and community satisfaction

Oversee resident move-in / move-out processes, ensuring quality control and timely turnovers

Leasing & Financial Performance

Monitor occupancy and leasing performance; work closely with the leasing team to meet leasing goals

Recommend rental pricing adjustments based on market data

Compliance & Reporting

Ensure properties meet all local housing codes, licensing, and fair housing regulations

Maintain accurate records in property management software

Generate reports on occupancy, maintenance, delinquencies, and performance KPIs

Qualifications

Minimum 10+ years of residential property management experience (multifamily or scattered-site)

Prior supervisory experience required

Strong knowledge of landlord-tenant law and fair housing regulations

Excellent communication, conflict resolution, and time management skills

Proficiency with property management software and Microsoft Office Suite

High school diploma or equivalent required; Bachelor's degree preferred

CAM, ARM, or similar certification preferred

Valid drivers license and reliable transportation required

Annual bonuses up to $12,000.

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Senior Property Manager • Norfolk, VA, US

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