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Retail Training Specialist

Retail Training Specialist

Premium Retail ServicesKnoxville, TN, US
19 days ago
Job type
  • Full-time
Job description

Retail Training Specialist

A Retail Training Specialist is responsible for delivering training programs to field merchandisers to ensure consistent implementation of merchandising standards, product knowledge, and brand representation across designated territories. This role involves conducting hands-on training and providing ongoing support to enhance the performance and productivity of field managers.

Responsibilities include :

  • Delivering comprehensive training programs and materials for field merchandisers, including manuals, presentations, and visual aids.
  • Traveling up to 75 miles within assigned territory.
  • Conducting on-site and virtual training sessions to educate field merchandisers on standards, product features, and promotional campaigns.
  • Training field merchandisers on product placement, signage, and display techniques to maximize visual impact and sales.
  • Providing hands-on coaching and feedback during store visits to reinforce training concepts and address performance gaps.
  • Collaborating with field managers to identify training needs and prioritize skill development areas.
  • Monitoring and evaluating training effectiveness through metrics, observations, and feedback.
  • Updating training materials based on product changes, guidelines, and industry trends.
  • Supporting new product launches and store resets with timely training sessions and resources.
  • Serving as a subject matter expert on merchandising best practices, trends, and competitor activities.
  • Fostering a positive learning environment and culture of continuous improvement among field merchandisers.
  • Covering open territories executing client-specific work.

Requirements include :

  • Demonstrate strong interpersonal and organizational skills.
  • Be a self-starter, quick learner, detail-oriented, flexible, and agile in adapting to various tasks and situations.
  • Able to effectively communicate with others.
  • High school diploma / GED required.
  • Prior retail experience and / or retail training experience is preferred.
  • Proficient operating a smartphone and apps, sending / receiving emails, sending / receiving text messages; E-learning platforms.
  • Must have a valid driver's license, reliable transportation, and be available for occasional weekend work.
  • Have good vision and the ability to stand, walk, sit, stoop, kneel.
  • Be willing and able to work in cold environments conditions.
  • Premium is an Equal Opportunity Employer and we will accommodate your needs under the Human Rights Code. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact the Human Resources Department for assistance. Due to the high volume of applicants, only those moving forward in the next step of the selection process will be contacted.

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    Training Specialist • Knoxville, TN, US

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