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Experienced Security Service Technician
Experienced Security Service TechnicianJohnson Controls • Benton, AR, US
Experienced Security Service Technician

Experienced Security Service Technician

Johnson Controls • Benton, AR, US
27 days ago
Job type
  • Full-time
Job description

Job Description

Be part of the future!

We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to making a difference.

What we offer :

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle (as applicable)

Referral Bonuses

Comprehensive Benefits

Medical / Dental / Vision insurance

Health Savings Account (HSA)

Life Insurance

401(k) savings plan with company match

Short-Term and Long-Term Disability

Employee Assistance Program

Wellness Program

And more!

What you will do

A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service

How you will do it

As a Commercial Service Technician you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and / or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial Security / Fire Alarm / CCTV / Card Access systems.  Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.

Provide quotes to support recommendations and solutions.

What we look for

Required

High School Diploma or equivalent.

Minimum 3-4 years’ experience installing and inspecting / repairing Tyco Integrated Security or comparable product line.

Experience with Card Access / CCTV / IP cameras

Familiar with Honeywell, DSC, Bosch and Firelite

Excellent communication skills.

Valid driver's license.

Preferred

Fire alarm experience

Some college

NICET II or greater

Specialized training / certification in the following categories :

Access Control

Kantech and Lenel

C-Cure 800 or C-Cure 9000

CCTV

Bosch

American Dynamics

Exacqvision

Intrusion

DMP / DSC

DSC

Honeywell / Resideo

Bosch

HIRING HOURLY RANGE : $19.51 – $26.82 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)  This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at -us

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Experienced Service Technician • Benton, AR, US

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