Pharmacy Technician I

Pharmacy Technician I

Office Location : 7235 NW 19th Street, STE E, Miami, FL 33126

In Office Expectation : Onsite; This role requires associates to work from the Miami, FL Office full-time , enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support.

Please note that per our policy on hybrid / virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Shift & Hours : Monday-Friday, 8 : 00AM - 5 : 00 PM Eastern Time, Onsite

The Pharmacy Technician I is responsible for the interpretation and data entry of basic orders, processing, and troubleshooting adjudication issues.

How You Will Make an Impact

Primary duties may include, but are not limited to :

This role is instrumental in executing the data entry portion of the diabetic process, ensuring enhanced service standards, operational efficiency, and customer satisfaction.

Handles incoming calls from internal and external customers; conducts outbound provider / customer calls; interacts with Provider Services; sends, receives, reviews, and stores member diabetic information / certificates.

Responds to inquiries from physicians and members related to Plan formulary benefits.

Verifies member information and inputs data into applications for internal use and reference.

Educates members on pharmacy-based rules related to prescriptions and medication resources or assistance programs.

Assists in accurately reviewing, processing, preparing, filling, labeling and packing prescriptions.

Routinely label, rotate and segregate outdated inventory. Coordinate the disposal of outdated, discontinued, and / or unsaleable / recalled merchandise.

Processes prior authorization requests from physicians' offices and ensures compliance with Medicare requirements.

Informs relevant parties of all prior authorization determinations.

Provides resolutions to grievances and appeals issues.

Minimum Requirements :

Requires H.S. diploma or equivalent and minimum of 1 year of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.

Current State Pharmacy Tech. Certification or National Certification based on applicable state(s) required.

Preferred Skills, Capabilities, & Experiences :

Bilingual - English and Spanish is strongly preferred.

Requires oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

For URAC accredited areas, the following professional competencies apply : Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient / member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.