Project Support Associate
RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker.
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
Responsibilities
Live and breathe our Vision, Values and Beliefs
Partner closely with Global Openings Team, Regional Curators and cross-functional partners to execute creative vision and operational tasks involved with setting up a new location
Support with operational set-up, merchandising and inventory management for Gallery openings, pullbacks and closings
Learn and communicate the RH design ethos, product assortment and product care
Share knowledge with the Gallery team on floor sets, quality and visual standards, gallery maintenance, recovery and cleanliness
Requirements
1-2 years of experience in customer service, operations, merchandising, delivery or retail
1+ years of luxury retail leadership experience or in a customer-facing role a plus
Highly motivated self-starter with the ability to quickly change gears based on business needs
Perform consistently in a fast-paced environment
Work collaboratively within a team and with cross-functional partners
Effectively multitask, be flexible, prioritize and overcome obstacles with creative problem solving and cross-functional partnerships
Experience embracing change to deliver top results with a positive attitude
Commitment to quality with meticulous attention to detail
Bachelor's Degree or equivalent work experience
Strong oral, written, and interpersonal skills
Proficiency in Mac Operating Systems, Microsoft Office, Google Applications
Photoshop, InDesign and other Adobe Creative Suite application skills a plus
Experience with online forms and surveys
Physical Requirements
Driver's license preferred
Frequently lift and mobilize small to medium items up to 25 lbs., while utilizing appropriate equipment and techniques
Maneuver effectively around gallery floor, stock room and office
Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
Frequent travel locally, out of state or out of country
Associate Global • Washington, DC, US