Veterinary Receptionist

Company Overview

Medical Lake Veterinary Hospital is ready for you to join our highly respected team in Medical Lake, Washington. We are proud to serve our community, maintaining the highest standards of care evidenced by our official AAHA accreditation. This rigorous standard confirms our commitment to excellence in veterinary medicine, ensuring we meet or exceed the benchmarks for quality patient care and hospital operations. Our dedicated service is reflected in our robust 4.5-star Google rating, showing the strong trust we have earned from pet owners. If you are looking for an environment where you can immediately contribute to top-tier patient care, this is the opportunity you have been waiting for.

We believe that every teammate deserves the opportunity to grow their career. As part of a supportive veterinary network, you are joining a culture that values continuous education and professional advancement. We offer programs specifically designed to help you succeed, whether you are aiming to become a credentialed veterinary technician, seeking mentorship to hone your clinical skills, or looking to move into a leadership role. You will receive the necessary support and resources needed to consistently do your best work and reach your highest career aspirations alongside dedicated professionals who prioritize a collaborative and positive workflow.

Our mission is rooted in delivering the highest quality of comprehensive medical care possible. While we maintain local autonomy in our AAHA-accredited facility, our affiliation ensures that our veterinarians have immediate access to internal specialty consultations, bringing advanced expertise directly to our patients when needed. We are committed to equipping our entire team with modern tools and continuous training, allowing you to participate in challenging and rewarding cases daily. This environment is designed so you can continuously expand your clinical knowledge and perform sophisticated diagnostics and treatments that elevate patient outcomes.

Medical Lake, Washington, offers a unique blend of small-town charm and immediate access to natural Pacific Northwest beauty. Located conveniently near larger hubs, you can enjoy a quieter, community-focused lifestyle while having nearby opportunities for outdoor recreation, including fishing, hiking, and enjoying the numerous lakes and forests that define the area. If you are seeking a supportive community where you can build lasting relationships both inside and outside the hospital walls, Medical Lake provides the ideal setting for professional stability and a balanced lifestyle.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions : You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination : You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health : You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy : You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Competitive Compensation

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Total Wellbeing

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Financial Health

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.

Commitment to Growth

For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

Valuable Perks

Enjoy paid time off, discounted veterinary care for your own pets, and free 24 / 7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most : the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow . Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement : Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.