AHS Product Engineer I

Shape the Future of Mining with Komatsu Mining Technology Solutions

At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation – we're making it happen. Our cutting-edge Modular brand solutions are powering mines worldwide, driving efficiency and sustainability in ways that seemed impossible just years ago.

Job Purpose

Provide technical support, troubleshooting, and software deployment of the FrontRunner Autonomous System within the Global Support team.

Travel Requirements

Up to 25%

Job Duties and Responsibilities

• Provide technical support through tasks assigned in the Zendesk Ticketing System while complying with established Service Level Agreements.
• Assist in the deployment of the FrontRunner Autonomous System using internal documentation, standards, and outlined procedures.
• Provide 24 / 7 emergency support for Autonomous Systems sites and regional teams.
• Update internal deployment documentation (release notes, installation documentation, checklist procedures) through assigned tasks.
• Collaborate with various local and regional teams to provide support.

Required Skills

Desired Skills

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!

EEO Statement

Komatsu is an Equal Opportunity Workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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