Sr Director Digital Experience

Overview

The Sr. Director Digital Experience leads and evolves Myriad's digital platforms across the full lifecycle of patients, providers, and partners. This role owns the customer and patient portal ecosystems, EMR / EHR integrations, and leads a cross-functional UX team. They are responsible for leading the team that develops the requirements for seamless, intuitive, and impactful digital experiences for the clinician, patient and the health systems across all of Myriad's business units. This leader works closely with Product, Engineering, Clinical, Sales, and Compliance teams to translate business and user needs into best-in-class digital experiences that scale.

Responsibility

• Digital Strategy & Leadership

Own and evolve the vision, roadmap, and execution for Myriad's patient and provider digital experiences, including portals and integrated solutions.

Lead the development and optimization of digital portals for patients and healthcare providers, ensuring secure, intuitive, and personalized access to genetic testing services and results.

Manage and mentor a team of UX designers, Service Providers, and digital product managers.

Use analytics and customer feedback to improve engagement, usability and customer satisfaction.

Qualifications

Applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder)

We take geographic location into account when determining base salary to ensure equitable and competitive compensation.

EEO

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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