Care Management-Triage

Dermatology Office Administrative Assistant

At Dermatologists of Central States (DOCS), we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we've been transforming the lives of our patients for more than 40 years. Our mission is clear : to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Perform administrative tasks under the direction of multiple physicians to keep the office running smoothly. Administrative duties may include, but are not limited to, answering phone calls, greeting patients, handling correspondence, scheduling appointments, maintaining medical records, transcribing patient visits, calling patients with biopsy results, maintaining pathology log, maintaining MIPS logs related to the diagnosis of melanoma and the melanoma recall system, sending certified letters.

Job Responsibilities :

• Must be able to multitask effectively, due to the constant interaction with patients and handling several responsibilities at once.
• Attention to detail and independent thinking skills
• Speaks with patients professionally to fully explain treatments and procedures to patients as well as provide educational material when needed
• Able to respond to phone messages using the correct system and directs them to the appropriate individual
• Send prescriptions upon provider request
• Update / review melanoma log
• Update / review pathology results log daily
• Properly process prior authorizations
• Full understanding of iPledge program
• Knows how to create and send outbound referrals
• Knows how to create and send certified letters
• Able to run MIPS reports, identifying items completed and overriding when applicable

Hours : M-F 8AM-4 : 30PM

Benefits :

Minimum Qualifications :