Global Accounts Program Director

Overview

Palo Alto Networks is dedicated to protecting the digital way of life. Our mission is being the cybersecurity partner of choice, with a vision of a world where each day is safer and more secure. We seek innovators committed to shaping the future of cybersecurity.

As a member of our team, you will be shaping the future of cybersecurity. We value ongoing learning, collaboration, integrity, and inclusion, and support diverse needs through development and personal wellbeing programs, including FLEXBenefits and personalized learning opportunities.

Your Career

Director, Global Accounts Program — you will design, build, and execute the strategic framework for the Global Accounts Program. You will translate the program’s executive vision into concrete, scalable, and measurable elements and drive adoption and operational fidelity across the global organization. This role emphasizes infrastructure for success, strategic alignment, operational efficiency, and a consistent global experience for our most strategic clients. You will work cross-functionally to define, implement, and run rules of engagement, governance models, and reporting standards that support growth and deep customer adoption within the global account base.

Your Impact

Your primary responsibilities are to build, operationalize, and actively run the programmatic elements of the Global Accounts Program.

Program Operational Design & Execution : Lead the development, documentation, and active implementation of the Global Accounts Program operating model, governance structure, and core policies.

Program Rules of Engagement (ROE) : Establish, communicate, and enforce clear global ROE and escalation procedures for Global Account teams, regional sales, channel partners, and overlay organizations.

Account Selection & Quota Process : Manage the annual and quarterly operational processes for account nomination, selection, and quota setting, ensuring consistency and executive alignment.

Strategic Planning & Field Participation (NEW EMPHASIS) :

Planning Tools & Cadence : Develop, iterate on, and maintain standardized account planning materials used by Global Account teams.

Active Account Engagement : Participate in strategic account planning sessions to guide the program’s planning framework and enforce program rules.

Strategy Translation : Translate the Global Accounts Program strategy into actionable execution plans for the field, in collaboration with the RVP.

Manage periodic day-to-day account team issues and identify opportunities for process improvement, including problem resolution, escalation support, and trend-based program refinement.

Governance, Reporting & Analytics

Performance Management Infrastructure : Design and own the framework for tracking program activity, performance measurement, and effectiveness metrics.

Program Reporting : Create dashboards and insights focused on program execution, health, and alignment, with data-driven recommendations to the RVP and senior leadership.

QBR / Planning Facilitation : Structure and drive cadence for Quarterly Business Reviews and Global Account planning workshops.

Program Enablement & Benefits Delivery

Enablement Strategy : Partner with Sales Enablement and Training to plan and resource enablement initiatives that ensure global compliance with the new program model.

Process Adoption : Drive consistent adoption of program-related tools and standardized processes to engage with and support global clients.

Benefits Oversight : Implement and oversee delivery of defined program benefits, including deployment and adoption support.

Qualifications

Your Experience

Program Management Expertise : Direct, hands-on experience in designing and running complex, global sales or strategic accounts programs, including operating models, governance, and ROE.

Global account experience

Sales / Program Analytics : Ability to define and generate comprehensive reporting and data-driven analyses for program execution.

Field Engagement : Experience working with sales teams to support account planning and strategy implementation in a programmatic context.

Cross-Functional Collaboration : Ability to build relationships and drive alignment across diverse global and internal teams (Sales, Finance, Legal, Enablement, etc.).

Strategic & Operational Balance : Experience operating at a strategic level while maintaining execution and operational rigor.

Industry Knowledge (Preferred) : Knowledge of the cybersecurity industry and large-scale deployments is a plus.

Travel : Willingness to travel globally as needed (estimated 30-40%).

Additional Information

The Team

Our sales team works with large organizations worldwide to keep their digital environments protected, providing resources and a solutions-focused sales environment.

Compensation Disclosure

Compensation depends on qualifications and location. For offers at the posted level, base salary range is estimated between $210,000 and $289,000, with potential RSUs and bonuses. A description of employee benefits is available.

Our Commitment

We are committed to providing reasonable accommodations for qualified individuals with a disability. If you require assistance, please contact accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. All qualified applicants will be considered without regard to protected characteristics. All information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. This position will not sponsor work visas.

Motor-Vehicle Requirement : Some travel to Palo Alto Networks events and meetings may be required; valid driver’s license is preferred.

#J-18808-Ljbffr