First Line Risk Sr Manager

Description

At Citizens, we're more than a bank and as a part of our team you're made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself!

As the First Line Risk Senior Manager, you will represent the first line of defense and identify and mitigate potential risks through the identification, management, and mitigation of the risk and controls environment. You will serve as a liaison, interfacing with business partners to drive meaningful reductions in risk. You will provide and direct complex analysis on product and customer strategies to establish risk thresholds.

While in this role, you will be responsible for proactively reviewing, analyzing, and identifying emerging risks, escalating to the Director of First Line Risk / DBURM where appropriate. You will work with the Director to adhere to internal governance processes and controls for existing and new risk strategies and provide suggestion for remediation. You will lead change control efforts to ensure impacts are appropriately assessed, documented, and implemented. You will work closely with the second and third lines of defense to ensure that your team is up to date and in compliance with all applicable regulatory requirements. You will play a key role in determining how compliance matters are handled. You will also work with the Director to initiate investigations into control failures and related issues.

Most importantly, you'll feel valued for who you are and supported to achieve what's important to you, personally and professionally!

Primary responsibilities include

Support the identification, measurement, and mitigation of material risks in the organization.

Support various business line projects to address specific risk issues, working with business leaders to analyze and quantify risks, assess solutions or mitigation activities, and develop remediation plans.

Implement and support internal governance processes.

Provide risk point of view on strategies, driving change where appropriate.

Synthesize data and reporting; perform analysis and bring valuable business insights through evaluation of data in relation to risk and control management strategies.

Reviews current policies and procedures to identify process gaps and opportunities for improvement.

Promote a culture of risk awareness and accountability through training, education, and risk management consultative support.

Qualifications, Education, Certifications and / or Other Professional Credentials

• Bachelor's Degree : Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field or equivalent work experience

Hours & Work Schedule

Hours per Week : 40

Work Schedule : Monday - Friday 8 : 00 am - 5 : 00 pm

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status / parenthood, medical condition, military or veteran status, national origin, pregnancy / childbirth / lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and / or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

11 / 28 / 2025