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Sr Lead Product Manager Platform
Sr Lead Product Manager PlatformLumen Technologies • US
Sr Lead Product Manager Platform

Sr Lead Product Manager Platform

Lumen Technologies • US
3 days ago
Job type
  • Full-time
Job description

hackajob is collaborating with Lumen Technologies to connect them with exceptional tech professionals for this role.

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We're seeking a  Sr. Lead  Product Manager, Platform to define and execute the technology strategy and roadmap for the Lumen Platform. This critical role is about building the foundational digital capabilities that solve complex customer challenges and establish Lumen as a distinguished leader in the global marketplace. This role focuses on enhancing the experiences of users, developers, and employees across Lumen’s enterprise customer portal, developer portal, and API products. The individual in this role collaborates closely with cross-functional teams to drive development & integration, establish and maintain alignment between the customer experience and development roadmaps, ensure adherence to standard design principles, support efficient & effective operational execution within a scalable framework, and serve as an advocate for customers, developers, and employees.

The Main Responsibilities

  • Architecting the Future :  Work collaboratively and cross-functionally across product management, product development, engineering, marketing, and operations to define the vision for Lumen Platform aligned with organizational goals and strategic priorities with a pulse on emerging technologies and feature requirements.
  • Bridging Technical & Business Needs :  Translate complex customer needs and business requirements into clear, actionable technical specifications and API designs, ensuring that portal experiences and API products are valuable, easy-to-use, and technically sound.
  • Deep Customer & Developer Engagement :  Engage regularly with customers and developers using the platform to understand their technical challenges, integration pain-points, and evolving needs, leveraging these insights to inform the platform's technical development roadmap.
  • Championing API-First Strategy :  Advocate for and drive API-first strategy, ensuring technical excellence in the design, development, and consumption of platform APIs and applications. This includes defining API standards, taxonomy, governance, and best practices.
  • Driving Technical Execution :  Lead the execution of the platform's technical roadmap, defining detailed capabilities, features, and technical requirements. Collaborate closely with design teams, engineering teams, and stakeholders through all phases.
  • Platform Lifecycle Management :   Apply effective practices to ensure solutions related to platform portals and API products are robust upon release, with changes carefully evaluated for justification and impact.
  • Ensuring Platform Stability &   Evolution :  Implement robust technical governance and lifecycle management practices for platform portals and API products. Ensure all changes are thoroughly vetted for technical justification, impact on platform stability, performance, and user experience.
  • Continuous Improvement :  Identify opportunities to improve the end-to-end roadmap execution process, driving key learnings back into the organization.

What We Look For in a Candidate

  • Bachelor’s degree or equivalent education and experience in a relevant technical discipline (e.g., Computer Science, Engineering); Master’s degree is a plus.
  • 8+ years of progressive experience in Technical Product Management and / or Software Engineering within the technology or telecommunications industry, specifically working with digital platforms, developer portals, and APIs.
  • Deep technical knowledge and understanding of API design principles (REST, GraphQL, Even Driven APIs), microservices architecture, cloud platforms, and relevant development technologies.
  • Extensive experience with digital platforms, enterprise customer portals, and / or complex web applications, coupled with strong working knowledge of web development technologies, user experience design & research, modern software development methodologies (Agile, DevOps), and analytics tools & techniques.
  • Proven ability to analyze complex technical data, identify and troubleshoot intricate technical issues, and develop scalable solutions that directly impact the customer and developer experience on the platform.
  • Solid understanding of AI fundamentals and well versed with latest AI developments and industry trends is required. Experience with building GenAI products or integrating GenAI capabilities in platforms is desired.
  • Outstanding communication and interpersonal skills that enable effective collaboration with diverse technical and non-technical teams, stakeholders, and customers. Ability to create clarity and drive focus in complex and dynamic technical contexts up, down, and across the organization.
  • Ability to manage and lead multiple technical priorities and projects while delivering against tight timelines in a complex and dynamic environment.
  • Compensation

    This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

    Location Based Pay Ranges :

    $129,639 - $172,852 in these states : AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

    $136,121 - $181,494 in these states : CO, HI, MI, MN, NC, NH, NV, OR, and RI.

    $142,603 - $190,137 in these states : AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

    Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process.

    Learn more about Lumen's :

  • Benefits
  • Bonus Structure
  • #LI-Remote

    What to Expect Next

    Requisition # : 339455

    Background Screening

    If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    Equal Employment Opportunities

    We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

    Disclaimer

    The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

    In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

    Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

    Application Deadline

    10 / 18 / 2025

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    Sr Product Manager • US

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