Store Manager- Oil Change Express Lube
Tallman's Tire and Auto RepairUtica, NY, US17 hours ago
Job type
- Full-time
Job descriptionOversee daily shop operations, including customer flow, service times, and technician productivity. Ensure compliance with company policies, safety procedures, and environmental regulations. Manage inventory levels, ordering, and parts control to prevent shortages or overstock. Maintain a clean, organized, and professional service environment. Deliver outstanding customer experiences through quality service and communication. Address customer inquiries, concerns, and complaints promptly and professionally. Promote recommended maintenance services to ensure customer satisfaction and retention. Recruit, train, schedule, and motivate team members to achieve performance goals. Conduct regular team meetings, performance reviews, and ongoing coaching. Foster a positive, team-oriented culture that emphasizes safety, quality, and efficiency. Monitor daily sales, service metrics, and profitability targets. Implement marketing and promotional strategies to drive business growth. 2+ years of experience in automotive service management or related field (Express Lube, Quick Lane, or similar). Strong mechanical aptitude and understanding of preventive maintenance services. Excellent leadership, communication, and organizational skills. Proven ability to manage staff, inventory, and financial performance. Valid drivers license and clean driving record required. ASE certifications or equivalent automotive training. Experience with POS / service management software (e.g., Mitchell, RO Writer, or similar). Strong customer service and sales background. Competitive base salary plus performance bonuses Health, dental, and vision insurance (if applicable) Paid time off and holidays Ongoing training and advancement opportunities
Job Description
Job Description
Benefits :
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Position Overview :
Our growing family owner business is searching for its next Automotive Express Lube Store Manager. This ideal candidate oversees all daily operations of a fast-paced automotive Express Lube. This role is responsible for ensuring exceptional customer service, efficient workflow, team performance, and profitability. The ideal candidate is a hands-on leader with strong automotive knowledge, management experience, and a passion for developing high-performing teams.
Key Responsibilities :
Operations Management :
Customer Service :
Team Leadership :
Financial Performance :
Qualifications :
Preferred Skills :
Compensation & Benefits :
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Manager Change Store • Utica, NY, US
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