Data System Analyst (Franklin)

The Data & Systems Analyst will play a key role in developing, managing, and optimizing data products, systems integrations, and reporting solutions across multiple platforms. This individual will work cross-functionally to support business decision-making through high-quality data analysis, system efficiency, and continuous improvement initiatives.

The ideal candidate has a strong foundation in ServiceNow, Salesforce, SQL, and data visualization tools, with the ability to navigate complex data environments and drive insights that influence organizational strategy.

Key Responsibilities

Data Systems & Technical Operations

• Develop, maintain, and optimize data integrations and workflows across systems including ServiceNow, Salesforce, and Informatica Data Management.
• Write and troubleshoot SQL queries and perform data reads from Snowflake and Postgres databases.
• Utilize DBeaver and Notepad++ for database interaction and script management.
• Access and interpret data through AWS Bastion, NNAnet, and Dealer Business Systems (read).
• Support collaboration tools including Atlassian Jira and Confluence for documentation, project tracking, and knowledge sharing.
• Create, modify, and analyze dashboards and reports using Tableau, Power BI, and Excel.
• Prepare data-driven presentations using PowerPoint.

Data Product & Analytics

Continuous Improvement & Education

Qualifications

Required :

Preferred / Differentiators :

Core Competencies