Help Desk Specialist

Job Description

Job Description

Salary : 81,000 - max negotiable upon experience

One of Inc 5000's fastest growing companies with a limitless environment! Davis Unlimited Information Technologies, Inc (DUIT) wants you! We have immediate openings, and are looking for a top-tier Help Desk Specialist with 10 or more years of experience to join our certified, awarding winning, and innovative IT team! Jobs are located in various parts of Maryland, such as Baltimore County, etc.

The Help Desk Specialist must be a detail-oriented and customer-focused IT professional responsible for providing technical support, troubleshooting, and training for the Register of Wills (ROW) systems. This role involves reviewing and resolving issues across hardware, software, and network systems; assisting users with technical problems; and supporting the development, testing, and implementation of new IT solutions. The specialist will document procedures, develop training materials, and conduct end-user training to ensure smooth adoption of new systems. Additionally, they will collaborate with technical teams and stakeholders to analyze requirements, improve system functionality, and maintain reliable, high-performing IT operations across the organization.

Why work for us?

• No red tape!
• Competitive salaries
• Great Health / Dental / Vision / Other Insurance Benefits
• Excellent 401K plans
• 11 Paid Company Holidays & PTO Tiers
• Limitless environment where you matter
• Recognition of outstanding work and other employee incentives
• Opportunities for advancement

Founded in 2010, Davis Unlimited Information Technologies, Inc. (DUIT) is a woman-owned small business (WOSB), minority-owned small business information technology consulting company headquartered in Baltimore, Maryland. We have opportunities for advancement and our salaries and benefits are competitive. We are an equal opportunity employer; check us out on the web at https : / / www.duit.us. You can follow us on LinkedIn, Twitter X, and Facebook. We do things differently, contact us to find out how...Together, we can DUIT!

All Applicants mustmeet the minimum job requirements specified for applying position.All information provided is subject to verification. A security background check may be required, and if you have already completed a check, then that is a plus!

What You Will Get to Do :

Help Desk Specialist duties are the following :

Qualifications You Will Bring :