Lead Administrative Coordinator, Emerson Wellness Center

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Reporting to the Associate Director, Health Services, the Lead Administrative Coordinator is responsible for overseeing and participating in the daily operational and functional activities necessary to sustain the Wellness Center. In addition, the Lead Administrative Coordinator is responsible for the oversight of duties and projects assigned to the Administrative Coordinators, delegating tasks, and managing execution of duties and projects. This position involves working closely with both the clinical and administrative staff including the Associate Directors of Counseling Services, and Wellness and Health Promotion to coordinate Wellness Center operations.

Essential Job Duties

Lead Responsibilities :

• Serve as the initial point of contact for the Administrative Coordinators for support, training, and escalations.
• Serve as the point of contact for Nurse Practitioners, Registered Nurse, Dietitian, Staff Therapists, and Associate Directors regarding operations, policies, and projects.
• Supervise the Administrative Coordinators and train and delegate work to student workers
• Oversee and manage the reception area, check-in procedures, and multiple paperwork processes.
• Process consultant payroll, expense forms, and purchase requisitions.
• Facilitate training sessions for new hires on the EMR system, along with other relevant software systems and protocols as part of their onboarding.
• Prepare monthly reports and budget documents.
• Lead special projects as directed.
• Take lead in processes and procedures to increase efficiency within the Center.
• Contribute to operational strategic planning with the Associate Directors of the Center
• Establish workflow plan to ensure efficient operations and completion of projects
• Provide input on quarterly performance evaluations for Clinical Coordinators.
• Communicate team concerns, performance issues, and trends to the Associate Directors.
• Compile semester and year-end reports of all client data reported by clinicians.

Administrative Coordinator Responsibilities

Qualifications

Qualifications are deemed required or preferred and represent what is needed to effectively perform the job.

Knowledge, Skills, and Abilities

May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with the job.

Physical Abilities

Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment

Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

Compensation : $25.00 - $30.00 hourly, commensurate with experience.

Grade of Position : 23-06NE Scheduled Weekly Hours : 36.25 Division :

In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.

Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.