Job Description
Job Description
Exciting Opportunity : Account Manager – Make an Impact with Us!
Are you a dynamic, results-driven professional with a passion for building lasting relationships and driving business growth? We’re seeking a talented Account Manager to join our team and lead the way in managing and expanding customer accounts while making a meaningful difference in the lives of our clients.
In this role, you’ll be the go-to expert for your assigned portfolio of clients, developing long-term relationships, and identifying new sales opportunities to drive success. If you're excited about delivering impactful solutions and thrive in a competitive market, this is the opportunity for you!
What You'll Be Doing :
Lead Key Accounts : Serve as the main point of contact for all customer account management, ensuring each client receives exceptional service.
Build Lasting Relationships : Develop strong, trust-based relationships with clients, administrators, and senior professionals in the healthcare and senior living sectors.
Drive New Business : Identify and capitalize on new sales opportunities from existing clients and actively seek out new clients to expand our reach.
Deliver Results : Ensure the timely delivery of solutions that meet customer needs, tracking and communicating progress on monthly and quarterly goals.
Collaborate for Success : Work closely with our sales team to identify new growth opportunities and maximize success across your territory.
Solve Challenges : Step in to resolve any issues, ensuring client satisfaction and nurturing long-term partnerships.
Lead Quality Assurance : Prepare and present data during QA meetings to ensure our solutions are exceeding client expectations.
What We’re Looking For :
Proven Experience : A track record in Account Management, Sales, or relevant roles where you've successfully managed and grown client portfolios.
Communication Skills : The ability to effectively communicate, influence, and engage with clients at all levels, from administrators to executives.
Sales Savvy : Experience hitting sales targets and driving growth through outbound prospecting in competitive markets.
Tech-Savvy : Proficiency with CRM software (Salesforce, HubSpot, etc.) and Microsoft Office, particularly Excel.
Solution-Oriented : A focus on delivering solutions tailored to client needs while juggling multiple projects.
Problem-Solver : Strong negotiation and conflict resolution skills, with a commitment to delivering the best results for clients.
Education : A degree in Business, Sales, or a relevant field is preferred.
Industry Experience : Previous experience in Long-Term Care (LTC) or Skilled Nursing Facilities (SNF) is a plus!
Why You’ll Love Working With Us :
Career Growth : We’re committed to your personal and professional development, offering opportunities for advancement as you grow with us.
Team Environment : Work alongside passionate, driven individuals who are focused on success and collaboration.
Impactful Work : Help clients succeed and improve their operations in the healthcare and senior living industries.
Rewarding Role : Competitive salary, great benefits, and an opportunity to make a real impact in a thriving market.
Key Competencies for Success :
Strong Communication & Customer Service Skills
Customer Focus & Relationship Building
Integrity, Trust & Professionalism
Excellent Time Management & Organizational Skills
Ability to Prioritize & Deliver Results
If you're ready to take your career to the next level and make a difference, we want to hear from you! Apply now to join our growing team and become a key part of our success. Ensure to include your minimum pay expectations.
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Account Executive • Lansing, MI, US