Inbound Operations Supervisor

Inbound Operations Supervisor

The Inbound Operations Supervisor is a people leader that drives the successful execution of all receiving freight and stocking activities. Reporting to the Inbound Operations Manager, this role is responsible for designing efficient and consistent methods to ensure loads are scheduled and received on time, applicable paperwork is reconciled, OS&Ds are filed, and sellable quality parts are stocked; they also ensure inbound teams are properly sorting, stocking, and reconciling products. The Inbound Operations Supervisor ultimately holds their team to a high standard of operational execution, while also reinforcing a culture of engagement, empowerment, and problem-solving amongst all teammates.

Responsibilities :

• Responsible for supervising and implementing functions of efficient inbound operations by instructing employees how to perform work, monitoring progress, and troubleshooting as needed.
• Responsible for designing and maintaining organization of inbound freight (scheduling and unloading), receiving dock, stocking activities, housekeeping, and maintenance areas and protocols.
• Responsible for consistent and innovative solutions to drive adherence to all security and safety rules and regulations, ensuring a safe environment for employees, including but not limited to receiving, stocking, and customer return procedures.
• Proactively maintains awareness of budget planning and enforces cost-saving initiatives and process improvements.
• Supervises and provides leadership to warehouse associates, promoting engagement and empowerment to solve problems and make good operational decisions.
• Works with other DC management to investigate and resolve receiving errors; addresses receiving errors with team to mitigate future issues.
• Schedules team hours to ensure peak period coverage and efficiency.
• Protects company assets ensuring all equipment is used and maintained properly, buildings are opened, checked, and secured daily, monitoring employees so no merchandise leaves without proper receipts.
• Identifies opportunities for cost reduction and implements process improvements to enhance operational efficiency.
• Fosters a culture of engagement and empowerment, mentors team members, and facilitates problem-solving and decision-making to drive operational success.
• Responsible for efficient and accurate methods of processing all new freight, as well as supervision of the team performing put away procedures for incoming freight and customer returns.
• Oversees the reconciliation of received loads each day to ensure proper receiving of product.

Qualifications :

Physical Demands / Working Environment :