Head of Marketing Operations Chicago, Illinois

Overview

Company Name : IG North America (tastytrade, tasty live, tastyfx, tastycrypto). Role : Head of Marketing Operations. Location : Chicago, IL – Hybrid (3 days / week in office).

Join an innovative team of marketing and growth experts dedicated to building the future of trading. We're looking for a Head of Marketing Operations to accelerate speed to market, establish operational excellence, and ensure exceptional creative execution. As a visionary marketer, you thrive on delivering impact on time and on budget.

You will serve as the strategic architect of our marketing execution engine, designing and implementing systems that enable rapid, high-quality campaign delivery. You will refine the technical infrastructure and drive innovative and intelligent design and copy that power personalized, scaled growth at every phase of the customer journey. You will eliminate bottlenecks, drive accountability, and ensure every creative touchpoint delivers measurable impact with our target market. As part of the marketing leadership team, you'll report directly to the Chief Marketing Officer and help shape the strategic direction of our growing company.

What You’ll Do

• Build the engine for scalability by optimizing workflows, creating documentation, improving collaboration, and building core delivery processes for campaign management.
• Deliver audience-centric creative excellence by building a creative governance system that maintains brand integrity while enabling innovation and continuous improvement.
• Build and maintain the marketing technology stack and automation systems while ensuring team usage of features and functionality and martech optimization.
• Develop templates, systems, and AI-powered tools that accelerate velocity across all teams.
• Work with technology and data teams to ensure data flows, security, and system integrity.
• Take ownership of delivery excellence for marketing, driving on-time, on-budget execution while upholding process rigor and high quality standards.
• Master resource and capacity planning to ensure the right talent is aligned with the right projects at the right time—maximizing utilization while managing internal bandwidth and freelance support as needed.
• Proactively develop and implement comprehensive client journey maps and optimization systems that deliver on business goals through personalization and conversion rate optimization.

Who You Are

Salary

Salary Range : Starting at $180,000. This is an estimated range; final offer based on experience and qualifications.

Benefits & Perks

About Us

The tastyhouse of brands empowers individual traders differently. Tastylive, founded in 2011, is an online financial media network; tastytrade (previously tastyworks) is a self-directed retail brokerage firm that launched in 2017; tasty Software Solutions and tastyfx is a registered Forex broker-dealer. In 2021, London-based IG Group acquired Tastylive, Inc. and assigned it to lead business in North America. This combined team has years of experience like institutional brokers and a passion for disrupting the trading industry.

Our dream is simple : we want more people to find more success with a better trading experience. We're investing in the right people, technology, and media to make that happen in the US and across the globe.

Location

Office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.

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